Senior It Systems Engineer

Senior IT Systems EngineerLocation: Dundalk, IrelandAbout UsIntact delivers perfect-fit software solutions that elevate the businesses of our customers.Powered by our customer-focused, collaborative and innovative team of Intacters, our software is used by more than 2,500 businesses worldwide.Continuously innovating since ****, our open and trusting environment has created lasting relationships.Intact's founders and many of our first team members are still a core part of the organisation.Intacters drive our culture and success and our goal is to inspire, support and help them to develop – and enjoy – their careers.Intact was honoured in the Deloitte Fast 50 for the fourth year running in ****.To stay future-focused, we are always looking for dynamic team players who are customer-focused and share our enthusiasm for technology.If this sounds like you, then come elevate your career at Intact.Scope of RoleThe ICT Services Team at Intact designs, builds, and supports the infrastructure that powers our ERP solutions across customer environments.As a Senior IT Systems Engineer, you will be responsible for delivering, securing, and optimising enterprise-class infrastructure across on-premises, hybrid, and cloud platformsYou will act as a senior technical point of escalation, lead on complex deployments, and support customers in achieving resilience through proactive monitoring, disaster recovery planning, and modern security practices.This role is based at Intact HQ in Dundalk, with approx.50% of time onsite at customer locations.A full clean driving licence is essential.Key ResponsibilitiesYou will be responsible for the deployment, administration, and support of:Operating Systems & Infrastructure· Microsoft Windows Server **************· Microsoft Windows ***** client operating systems· Active Directory, DNS, DHCP, Group Policy· Windows Server Remote Desktop Services· Hyper-V & VMware virtualisation platformsCloud & Collaboration Technologies· Microsoft 365 administration & security (Exchange Online, Teams, SharePoint, Intune)· Microsoft Azure and AWS (IaaS, PaaS, identity, networking, backup, and disaster recovery)· Hybrid environment integration and migration projectsSecurity & Monitoring· Endpoint protection, detection, and response solutions· IT Disaster Recovery (ITDR) planning, testing, and execution· Email and collaboration security services· Enterprise monitoring and alerting platforms (e.g. Zabbix, PRTG, Nagios)· VPN and firewall management, including SonicWall, Draytek, and Ubiquiti solutions· Vulnerability management, patching, and compliance reportingNetworking & Hardware· LAN/WAN design, configuration, and troubleshooting· Wi-Fi infrastructure (enterprise-class solutions, including Ubiquiti)· Deployment of servers, storage, desktops, mobile devices, barcode scanners, and printersDatabase & Applications· Microsoft SQL Server **** and later – installation, configuration, high availability, backup and recovery, performance tuning· Azure SQL Database, AWS RDS, and hybrid database solutionsKnowledge and ExperienceDegree or advanced qualification in Computer Systems, Networking, or related IT discipline5+ years' experience in IT systems engineering or consultancyProven track record with Microsoft Azure and AWS cloud platformsStrong knowledge of Microsoft 365 administration and securityExpertise in enterprise networking, VPNs, and firewall technologies (SonicWall, Draytek, Ubiquiti)Experience with enterprise monitoring/observability platforms (Zabbix or alternatives)Hands-on knowledge of modern security solutions including EDR and ITDRStrong expertise in SQL Server and cloud database services (Azure SQL, AWS RDS)Experience designing, testing, and delivering ITDR and business continuity solutionsExcellent troubleshooting and diagnostic skills across infrastructure, cloud, and securityPersonal SkillsStrong customer-facing and communication skillsAble to lead complex technical discussions with both technical and non-technical stakeholdersSelf-driven, with excellent organisational and documentation skillsAble to mentor and provide guidance to junior engineersPassionate about continuous learning, professional development, and emerging technologiesBenefits and CultureOur perfect fit ethos extends to our Intacters, ensuring that our roles, environment, benefits and progression paths are geared toward their professional and personal development.As noted, Intacters drive our culture.Our iSocial group organises a number of Intact social events and activities throughout the year, such as summer BBQs, golf outings, charity hikes and more.In addition to a competitive salary and a robust social calendar, we offer a great range of benefits including:Healthcare: Your health and well-being matter to us.Intact offers private healthcare to its employees.Flexibility: Our flexible working plan helps Intacters to manage a better work-life balance.Pension Plan: Intact contributes a % of an Intacter's salary, helping them plan for the future.Exercise Reimbursement: Whether it's a gym or a golf club membership, we support the efforts of Intacters to keep active.Holidays: Intact offers 25 days of paid leave, plus statutory bank holidays.Job Types: Full-time, PermanentBenefits:Company pensionGym membershipPrivate medical insuranceSick payWork Location: Hybrid remote in Dundalk, CO.Louth