Head Waiter/Waitress

5 days ago

Dublin, Dublin City, Ireland Big Mamma Full time

Big Mamma
is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
Over the past 10 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium, and Italy)
Our mission?
To share with our customers 100% homemade, authentic Italian dishes in beautifully designed spaces, with big smiles
And now, we're bringing the dolce vita to Ireland with our very first opening in Dublin — get ready for good vibes, great food, and an incredible new adventure
Join our amazing team as Head Waiter/Waitress
YOUR MISSION:
You will be part of a BIG MAMMA floor team
Your top priority will be to look after all of the guests in your section and ensure the rest of the team follow your example - following the steps of service, giving recommendations, upselling and going the extra mile.
You will master the knowledge of our products, wines and cocktails and participate in the training of the more junior waiters.
You will be opening and closing the floor.
You will respect health and safety standards and maintain cleanliness and organisation across the floor
You'll support management team with onboarding new runners
You will spread magic and make our customers live the best moment of their day
You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude.
YOUR SKILLS:
Big Smile and passion for Italian food
Great energy, proactive attitude and team spirit
Excellent customer service and communication skills
Previous experience as a head waiter/waitress in a busy restaurant is required
Flexible availability, including weekends and evenings
OUR OFFER:
Competitive pay:€17 per hour
Permanent, full-time position
5 days working week with 2 days off
Tasty staff food served family style
Regular training & growth opportunities
Mobility across all of our venues in Europe
Ti aspettiamo
BIG MAMMA is an equal opportunity employer.
Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
#JoinBigMamma
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