Customs Office Supervisor – Logistics

2 weeks ago

Dublin, Dublin City, Ireland Airport Staff Full time

Customs Office Supervisor – Dublin
North
Hours of work:
10am – 7pm Monday to Friday
Salary:
€45,000 – €47,000
On behalf of our client, we're seeking a
Customs Office Supervisor
to support a high-volume customs clearance department processing over 100,000 declarations annually.
Based in Dublin North, this role will oversee and guide a centralised customs team while coordinating with regional operations.
You'll ensure compliance, manage workload distribution, and maintain smooth daily operations in a busy environment.
Strong people management and customs knowledge are essential.
A dynamic opportunity in the logistics industry with excellent career progression opportunities and package on offer.
N.B
Due to location – own car would be essential
Duties and responsibilities:
Supervise and support the Data Entry team on daily tasks, activities, and queries
and provide cover as necessary.
Act as point of escalation for issues within the department
.
Onboarding and training of new staff
.
Delegate declaration assignment in timely and fair manner to meet business timelines
.
Review processes and procedures to maximise efficiency and eliminate duplication
.
Design, document and implement new processes
.
Manage and implement customer authorisations ensuring correct clearance procedures are followed
.
Ensure company processes and procedures are adhered to
.
Identify new process flows and methods of working to enhance processes, team, and business performance
.
Develop intimate knowledge
and gather data
of specific customer requirements to ensure effective and efficient delivery of tasks
.
Ensure accurate input of Customs data into management system
.
Actively participate in team performance reviews, providing constructive feedback
and coaching
.
Liaising and collaborating with operational teams to ensure correct information available in a timely manner
and attending meetings as necessary
.
Generate customs reports and ad hoc reports
.
Skills Requirements:
Experience of Customs procedures and requirements is essential
.
Previous experience in a Supervisory role
.
Strong interpersonal skills with ability to manage an improve team performance
.
Methodical with excellent attention to detail
.
Ability to work in a fast-paced environment and meet deadlines
.
Ability to prioritise tasks and delegate workload
.
Proactive and responsible, taking personal ownership of tasks and solutions
.
Strong verbal and written communication skills essential
.
What our client offers:
Career development opportunities
Five weeks of annual leave
Bonus Scheme
Pension scheme
Service awards and benefits
#J-18808-Ljbffr

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