Administrator - Public Works

Charter Medical Private HospitalCharter Medical Private Hospital (CMPH) is a 77-bed surgical hospital located on the outskirts of Mullingar with four operating theatres and an endoscopy unit.We provide a wide range of surgical care across multiple specialties and offer 24/7 Stepdown, Minor Injuries, and Rapid Access services in collaboration with the HSE.All administration positions in Charter Medical Private Hospital are patient, and team focused.The primary responsibility of this position is to facilitate booking and managing public patients for procedures, referred through either the NTPF, Safety Net agreement and also direct initiatives with public hospitals.The Public Works Administrator will facilitate patient care by providing an efficient and effective administration service to the hospital with a strong focus on patient and customer service.The roleKey ResponsibilitiesTo provide a range of comprehensive administration and clerical support duties working within the Public Works Office.Duties will include but not be limited to:· Monitoring and checking work/information while organising time and resources efficiently.· Retrieving and sorting of booking referrals.· Discharging of patients on PAMs / System.· Send discharge summary to GPs /referring hospital.· Organising and filing of patient charts for discharge· Assist, book and run public outpatient clinics when required.· Run reports as requested by the Public Works Operations Manager.· Scheduling patients on the internal hospital system and sending appointment confirmation letters.· Coordinate and liaise with Consultants / Theatre Bookings / Staff / Managers.· Liaise with hospital departments and external clients, primarily patients, secretaries, Consultants and General Practitioners, HSE Liaison Officers and the NTPF.· Support colleagues and team members and work closely within the multi-disciplinary team to achieve and maintain objectives of Public Works Office.· Adhere to and work within the Charter Medical Private Hospital policies, procedures, protocols and guidelines.· To undertake any other duties delegated by Public Works Operations ManagerEssential CriteriaKnowledge/Experience· Effective Time Management Skills.· Ability to manage multiple concurrent deadlines with exceptional attention to detail· Ability to quickly adapt, learn new skills, data systems and procedures.· Experienced IT skills and proficiency in word and excel.· Minimum 2 years' experience in a similar role in a healthcare setting desirable.· Ability to work flexibly, including evenings and weekends if required.· String communication and interpersonal skills with excellent telephone and customer service skills.Skills/ CompetenciesTechnical and Professional Expertise· Understands and applies relevant administrative systems, procedures, and regulations; adapts quickly to new technologies and processesCommunication & Interpersonal Skills· Communicates clearly, both verbally and in writing; able to interact effectively with a diverse range of people, including patients, colleagues, and external stakeholders.Customer Focus· Consistently delivers a high standard of service; anticipates and responds promptly to customer needs.Teamwork· Works cooperatively with colleagues across departments; willingly provides support and shares knowledge.Attention to Detail· Demonstrates accuracy and thoroughness in all tasks, maintaining data integrity and following procedures precisely.Organisation & Time Management· Plans and prioritises work effectively; manages competing demands to meet deadlines.Adaptability & Problem Solving· Responds positively to change; able to troubleshoot issues and identify practical solutions.Confidentiality & Discretion· Handles sensitive information appropriately and in line with data protection regulations.What we offerCompetitive salary in line with HSE qualifications & experienceJob Types: Full-time, PermanentFree staff car parkingPRSA contributionTraining & Development OpportunitiesOther paid leaveSick payJob Types: Full-time, PermanentBenefits:Additional leaveCompany eventsSick payApplication question(s):What are your current salary expectations?Work Location: In person