Account Executive

3 days ago

Dublin, Dublin City, Ireland Uniting Holding Full time

About NVD
NVD is a family-owned business established in 1980, specializing in assisting vehicle manufacturers with the distribution of their products.
We provide comprehensive outbound logistics services, including transporting, storing, and preparing vehicles for delivery.
As pioneers in the digitization of the FVL industry, we have leveraged emerging technologies to improve efficiency, saving time and costs for our customers.
Our commitment to progress and service improvement remains central to our business.
Summary of Position:
The role reports to the Customer Operations Manager and is responsible for the commercial management of key accounts.
It involves planning account activities and executing them to high standards, working with internal and external stakeholders to meet and exceed SLA targets.
The role requires proficiency with ERP systems, Salesforce CRM, and project management tools, with a focus on leading work through these platforms.
Pay and Benefits
Annual Salary range €38-45k DOE
Pension Scheme
Staff Purchase Schemes (Tyres, Tools)
Employee Assistance Programme
Discounted Gym Membership
Bike to Work
Requirements
Bachelor's degree in Business Administration, Sales, or related field
Proven experience in key account management or sales
Excellent communication and negotiation skills
Strong problem-solving and strategic thinking abilities
Ability to work effectively in a fast-paced environment and meet deadlines
Full clean driving license – Class B
Responsibilities
Coordinate, plan, and manage customer activities following KAM best practices
Conduct regular customer meetings
Optimize and develop workflows
Communicate relevant information internally and externally
Promote the voice of the customer within the company
Respond flexibly to customer requirements, including onsite visits
Maintain industry knowledge and anticipate future trends
Streamline the customer and vehicle journey through NVD's supply chain
Handle customer queries professionally
Generate reports as needed
Report issues promptly and handle complaints effectively
Understand customer policies and procedures
Support continuous improvement and customer-focused initiatives
Perform other duties as required
Equal Opportunities Statement
We are committed to fostering a diverse and inclusive workplace, promoting equality and prohibiting discrimination in accordance with UK legislation.
We welcome applications from all qualified individuals and strive to create an environment where everyone can thrive.
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