Tour Operator Reservations Agent

2 weeks ago


Tralee, Ireland Ireland Walk Hike Bike Full time

This key role will be responsible for the efficient management of our client's holidays as well as other office administration tasks.This role will manage all aspects of the clients booking post sale.The employee will be expected to ensure our clients holidays run seamlessly while building client and supplier relationships.The success of this role is vital to the overall success of the business as we are a service industry where client experience is paramount to success.This role will be full time on 38 hrs per week contract.As we are a seasonal tourism business, we would like the successful candidate to have flexibility and the potential to increase working hours to meet the demands of the business during the summer months if required.This is not your standard administrative position.During the summer months, the pace is exceptionally fast, requiring strong multi-tasking skills and the ability to stay highly organised.If you are not confident working in a high-pressure environment while maintaining exceptional attention to detail, this role may not be the right fit.For the months of May to September your working week will be either Sunday to Thursday or Tuesday to Saturday.As compensation for working weekends during these months staff have a 4 day work week for 4 months of the off seasonKey Responsibilities:Cooperate with clients to determine their needs and advise them.Book transportation, make hotel and catering reservationsCreating detailed holiday documentation and accompanying material such as information books etc.Managing all Itinerary's to ensure consistency from website to client informationCreate invoices and collect payment/fees - approving InvoicesEnter data into our CRM software and maintain client filesMaintain statistical and financial recordsNecessary Skills and Attributes:EssentialExcellent computer skills - MS OfficeAttention to detailWorks well under pressure with the ability to multi task and switch between dutiesAdministration ExperienceTeam playerHonest, Ethical with high performance standardsAbility to interact, communicate and negotiate effectivelyCommercially awareFluency in English; multilingualism is a plusSelf-motivatedStrong verbal and written communication skillsDesirablePassion for Outdoor activity's specifically Hiking and CyclingTravel agency or tour operator experienceJob Types: Full-time, PermanentPay: €30,******-€38,****** per yearBenefits:Employee discountFlexitimeOn-site parkingSick payExperience:Office: 1 year (required)Language:English (required)Work Location: In personApplication deadline: 21/02/2025Reference ID: Res Agent


  • Reservations Agent

    2 weeks ago


    Tralee, Ireland Brandon Hotel Full time

    The Brandon Hotel is known for timeless elegance, personalised service, and a dedication to creating memorable stays for every guest.We are currently seeking a detail oriented professional individual to represent our hotel.Key responsibilities are:Handle group & tour reservations accurately.Maintain up to date knowledge of room types, rates, promotions and...


  • Tralee, Ireland Odonoghue Ring Hotels Full time

    O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co.Kerry.Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence.Awarded a 'Great Place to Work' in December *********** and Green...


  • Tralee, Ireland Odonoghue Ring Hotels Full time

    O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co.Kerry.Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence.Awarded a 'Great Place to Work' in December *********** and Green...


  • Tralee, Ireland ODonoghue Ring Hotels Full time

    O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. Awarded a 'Great Place to Work' in December 2022 - 2025 and...

  • Reservations Agent

    2 weeks ago


    Tralee, Ireland Odonoghue Ring Hotels Full time

    O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co.Kerry.Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence.Awarded a 'Great Place to Work' in December *********** and Green...

  • Reservations Agent

    3 weeks ago


    Tralee, Ireland ODonoghue Ring Hotels Full time

    O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience, and standards of excellence. Awarded a 'Great Place to Work' in December 2024 - 2025 and...

  • Cleaning Operative

    2 weeks ago


    Tralee, Ireland Sodexo Full time

    Job IntroductionPart time position20h per weekVarious shifts falling between the hours 6am to 10pm Mon-Fri and every other Saturday 8am to 5.30pm€***** per hourOpportunities for career developmentPlus our Sodexo employee benefits packageCleaning OperativeMTU Kerry North Campus, Dromtacker, Tralee - Part timeMake a fresh start in a company that cares.We're...


  • Tralee, Ireland Sodexo Full time

    Job IntroductionFull time39 hours per weekVarious shifts available within the hours of 7:30am to 10:00pm, Monday through Friday, and 8:00am to 6:00pm on Saturdays€***** per hourOn site parkingOpportunities for career developmentPlus our Sodexo employee benefits packageMaintenance Operative/CaretakerDromtacker, Tralee - Full timeAt Sodexo, we're passionate...


  • Tralee, Ireland Sumitomo Group Full time

    SMBC Group is a top-tier global financial group.Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance.The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries.Sumitomo Mitsui Financial Group, Inc....

  • Receptionist

    2 weeks ago


    Tralee, Ireland The Grand Hotel, Tralee Full time

    The Grand Hotel Tralee is looking for a Receptionist.The Role:Responsibility for the Management and operation of the Hotel's Reception.Co-ordinating Front Office operations and Revenue Management, ensuring operating standards are achieved and sales maximised.We are seeking an individual who has excellent attention to detail and is passionate about delivering...