Customer Support Associate French/Spanish/English Speaking
2 days ago
Customer Interaction - Support Associate - French/Spanish/English Speaking Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role responsibilities. CUSTOMER INTERACTION CENTRE: As market leader in enterprise application software, SAP helps companies of all sizes & industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP empowers people & organizations to work together more efficiently & use business insight more effectively to stay ahead of the competition. SAP applications & services enable customers to operate profitably, adapt continuously & grow sustainably. WHAT WE DO: In the CIC, you will find yourself in a friendly multinational & multicultural learning environment, on a team who supports each other. Our core team primarily supports customers through a selection of support channels, offering 24*7 support in a follow the sun approach with our additional global department locations: Brazil, China, India and the Philippines. We assist in the prioritisation of customer's technical cases by analysing the effect on their business from a commercial perspective. WHAT YOU WILL DO: Provide high-quality customer interactions through the processing of inbound customer calls, emails, chats & webforms. Analyse customer's non-technical queries, researching possible solutions & providing solid answers easily understood by the customer. Evaluate, from a commercial perspective, how the customer's technical issue affects their daily business processes through gathering comprehensive business impact information. Assist & educate customers in navigating support pages, educating them on how to use software download & license key functions Collaborate with colleagues across SAP teams, engaging with appropriate stakeholders ensuring all customer cases are resolved effectively & in a timely manner. What we look for in you: Commitment to provide excellent customer service. Passionate & dedicated team player. Strong time management, prioritization & multi-tasking capabilities; utilising available time efficiently to achieve effective & efficient results. Enjoys & thrives on performing multiple tasks & responsibilities at once. Shift flexibility, weekend work (approx. 1 day per quarter) & Bank Holidays (compensated with additional payment). EDUCATION & QUALIFICATIONS: Bachelor's/Master's degree preferred. Fluency in French/Spanish/English with excellent communication skills. WHAT YOU GET FROM US @ ManpowerGroup Manpower is the global leader in contingent and permanent staffing. We are proud to have received several global awards and achievements, including being named to Ethisphere's "World's Most Ethical Companies" list for eleven consecutive years - more than any organization in the industry. We offer our employees a range of great benefits, online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us. If you are interested in working with ManpowerGroup onsite at SAP, please apply For more information about this role kindly contact Aminat Ibrahim on Skills: French English Spanish Customer Service Team Player
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Galway, Ireland Collins McNicholas Full timeFrench and Dutch Customer Service Specialist required with 2 years plus experience in customer service / order management function.Contract for 12 months. Galway city. Hybrid. The Customer Service Specialist will be responsible for a variety of tasks including order processing, problem solving, admin support for our commercial sales team and logistic support...
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Galway, Ireland Collins McNicholas Full timeFrench and Dutch Customer Service Specialist required with 2 years plus experience in customer service / order management function.Contract for 12 months. Galway city. Hybrid. The Customer Service Specialist will be responsible for a variety of tasks including order processing, problem solving, admin support for our commercial sales team and logistic support...
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Associate MDR Vigilance Specialist
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Galway, Ireland CareerWise Recruitment Full timeAn Associate MDR Vigilance Specialist is required by CareerWise Recruitment for our multinational medical device client in Galway for a fulltime, hybrid role on an initial 23-month contract. The Associate MDR Vigilance Specialist will be responsible for the co-ordination of complaint handling activities for a wide range of medical device products. THE ROLE:...
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Customer Support Representative
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Galway, Ireland Production Equipment Unlimited Company Full timeProduction Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. We are currently recruiting a Customer Support Representative in Galway to play a critical role in maintaining and providing critical services and products to a growing number of clients internationally. We are seeking an experienced...
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Customer Service Representative
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Assoc MDR Vigilance Specialist | Hybrid
2 days ago
Galway, Ireland Collins McNicholas Full timeOur client a major multinational based here in Galway are looking to hire an Assoc MDR Vigilance Specialist on an initial 12 month contract. This is a Hybrid role - 2 days in the office per week. Responsibilities: Monitors the company's drug or medical devices surveillance program including the intake, protocol development, evaluation, processing, and...
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Galway, Ireland Wallace Myers International Full timePosition Title: Senior Quality Engineer Position Summary To provide QA technical and compliance expertise as part of teams tasked with establishing and assuring system and quality objectives. Assure compliance to applicable regulations. Lead quality activities such as audits, procedure development, documentation review and define changes to controlled...
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Cpl Resources | Warehouse Administrator | galway
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IT Support Engineer
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IT Support L2
2 months ago
Galway, Ireland The Recruitment Company Full time3 Months Contract (possibility to extend)Galway Location - On Site Requirement€200-€220/Day RateThis role supports hardware, software, networking, and manufacturing systems in a fast-paced office and shop-floor setting.Key ResponsibilitiesDeliver exceptional customer service in-person, by phone, and via email.Troubleshoot and support desktops, laptops,...
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Galway, Ireland Production Equipment Unlimited Company Full timeReceptionist & Accounts Receivable Support - Galway Production Equipment is a leading industrial distributor supplying over 85,000 products to customers worldwide. We are currently recruiting for a Reception & Accounts Receivable Support candidate to work at our head office in Galway. This person will play a critical role in managing our front desk and...
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Galway, Ireland BAM Ireland Full timeBuilding a sustainable tomorrow We are looking for an experienced Senior Quantity Surveyor to join our team on a new building project in Galway. Your mission Advise on contractual matters - general and project level. Process contractual claims and all associated records. Look for opportunities to maximise revenue and reduce cost and identify and investigate...
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Quantity Surveyor
3 months ago
Galway, Ireland BAM Ireland Full timeBuilding a sustainable tomorrow We are recruiting for a Quantity Surveyor to join our building team in Galway. Your mission Advise on contractual matters - general and project level. Process contractual claims and all associated records. Look for opportunities to maximise revenue and reduce cost and identify and investigate losses. Assist with project cash...