Director Of Event Management

2 weeks ago

Dublin, Dublin City, Ireland The Firm Full time

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We have a fabulous opportunity for a highly experienced hotel events & sales professional with this top luxury property in Co Wicklow.
The Director of Event Management is responsible for maximising profit and guest satisfaction through effective management of the Meeting & Events Department.
This role would suit a Senior Event Manager / Meeting & Events Sales Manager with deep experience of the full event cycle from initial enquiry through to handover to the operations team.
Must also be a highly commercially-motivated manager with experience of proactive sales techniques to bring in event bookings/upsell events etc.
Key responsibilities include:
Work to revenue and conversion targets
Direct day-to-day management of reactive sales & event planning to include enquiries, proposals, chasing, contracting, event planning and internal and external client face-to-face interactions
Plan and assign work, manage and oversee the M&E team
Overview the collaboration, management and action of customer satisfaction feedback post event
Proactively resolve any outstanding issues
Complete weekly forecasts, plans, and productivity reports for management meetings
Completely monthly revenue and P&L reports
Participate in the preparation of the annual departmental operating budget and financial plans
Monitor budget and upsell products and services to increase revenue
Review upcoming M&E business pipeline, identify gaps and ensure pro-active measures are taken to achieve set targets in conjunction with DOSM
Devise creative ideas and strategies to drive business and to upsell to clients with contracted business
Responsible for recruitment and training of the M&E Team
Provide mentoring, coaching, and regular feedback to M&E Team to help manage conflict and improve team member performance
Promote teamwork and the delivery of consistent 5 star service through daily communication and coordination with other departments
The ideal candidate will have at least two years' experience as a Senior Event Manager/ Director of Meeting and Events with proven track record in leading a large team in a high-volume environment.
Further candidate attributes include:
Welcoming, friendly personality and manner
A structured and organised work approach with the ability to prioritise workload
A strong sales focus with the ability to build rapport easily with clients and convert leads into confirmed bookings
A positive outlook and ability to project a professional image to all collaborators, both face to face and via phone/email
Ability to manage guest room and meeting space inventories
Knowledge of event technology products and services
Knowledge of contract management and legalities
Strong communication skills (verbal, listening, writing)
Proficiency in Microsoft Word, Excel, Opera Sales & Catering
Strong command of the English Language
A great array of benefits is on offer with this role including:
Pension contribution
Health & Wellness contribution
Maternity pay
20 days annual leave (increase every two years)
Sick pay
Employee recognition awards
Recommend a friend bonus
Discounted accommodation rates
Taxsaver / Cycle to Work schemes
Parking
Employee Assistance Programme
Social and sports events
If you would like the chance to work in and promote one of Ireland's top tier properties, send in your CV today
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