Director, Customer Service Transformation
5 days ago
This is a unique opportunity to shape the future of our customer service operations, driving transformation through AI, data, and innovation to elevate how we connect with and serve our customers.You'll partner across the business to redefine the customer experience, embedding a digital-first mindset that balances empathy with efficiency.Collaborate with cross-functional teams, bringing together technology, product, and customer experience leaders to deliver impactful solutions.Experience leading large-scale, multi-channel or global customer service operations, ideally at director level or above.A proven ability to drive transformational change, balancing strategic vision with practical execution.Familiarity with AI, automation, and digital engagement technologies — including CRM systems and omnichannel service models.Excellent stakeholder and relationship management skills, with the ability to engage confidently across all levels of the business.* Drove measurable improvements in customer satisfaction, first contact resolution, and employee engagement.**Benefits*** 25 days annual leave, increasing with years of service* Company plan VHI Health Care & Dental cover for employee and dependencies* A Pension commencing after probation period* Participation in Workhuman's employee recognition programs* Discounted gift certificates* Discounted TaxSaver Travel cards/free car parking (subject to availability)* Income Protection* Life Assurance* Access to our Tuition Reimbursement Scheme* Access to Workhuman University* Additional 'perks' - Free grab and go breakfast and lunch options, fruit, tea/coffee, fantastic catered events and wellness activities throughout the year throughout the year etc#LI-SC1#LI-Hybrid#J-*****-Ljbffr
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Director, Customer Service Transformation
2 weeks ago
Dublin, Ireland Workhuman Full timeJob Description:This is a unique opportunity to shape the future of our customer service operations, driving transformation through AI, data, and innovation to elevate how we connect with and serve our customers. You’ll partner across the business to redefine the customer experience, embedding a digital-first mindset that balances empathy with...
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Director, Customer Service Operations
6 days ago
Dublin, Ireland Workhuman Full timeJob Description:This is a unique opportunity to shape the future of our customer service operations, overseeing day-to-day performance while driving transformation through AI, data, and innovation to elevate how we connect with and serve our customers.You’ll partner across the business to redefine the customer experience, embedding a digital-first mindset...
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Fs Tax Directors
1 week ago
Dublin, Ireland Director File Full timeWe are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team.Our client is the fastest growing firm in Ireland and has over **** people in 10 offices across Ireland, the Isle of Man, Gibraltar, and Bermuda, with a presence in over 130 countries around...
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Fs Tax Directors
4 weeks ago
Dublin, Ireland Director File Full timeWe are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team.Our client is the fastest growing firm in Ireland and has over 3000 people in 10 offices across Ireland, the Isle of Man, Gibraltar, and Bermuda, with a presence in over 130 countries around...
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Only 24h Left: FS Tax Directors
3 weeks ago
Dublin, Ireland Director File Full timeWe are working with the head of FS tax to help hire a Financial Services Tax Directors and Associate Directors to join their rapidly growing financial services tax team. Our client is the fastest growing firm in Ireland and has over 3000 people in 10 offices across Ireland, the Isle of Man, Gibraltar, and Bermuda, with a presence in over 130 countries...
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Director- Business
2 weeks ago
Dublin, Ireland Sia Full timeSia is a specialist Management Consulting firm which was initially established in Paris, France in 1999 and has grown into a global firm with over 3,000 employees and annual revenue exceeding $500m.Our culture is strongly orientated towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of...
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Director / Senior Director, Customer Success
1 week ago
Dublin, Ireland Nitro Full timeDirector / Senior Director, Customer SuccessDirector / Senior Director, Customer SuccessA global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team.With more than 3 million licensed users and...
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Dublin Pike, Ireland Nitro Software Full timeDirector / Senior Director, Customer Success Join to apply for the Director / Senior Director, Customer Success role at Nitro Software Director / Senior Director, Customer Success Join to apply for the Director / Senior Director, Customer Success role at Nitro Software About Us: About Us: A global SaaS leader for seamless digital document...
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Client Director
1 week ago
Dublin, Ireland Corporation Service Company Full timeClient Director / Senior Relationship Manager, Corporate ServicesDublin, IrelandJob DescriptionClient Director / Senior Relationship ManagerLocation:Dublin, IrelandDepartment:Corporate ServicesJob Type:Permanent, HybridHours:37.5 hours per weekAbout the RoleWe're looking for a confident and commercially minded Client Director / Senior Relationship Manager to...
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Customer Director
1 week ago
Dublin, Ireland Valeo Foods Full timeWhat we do...At Valeo Foods Ireland, the heart of our business is tasty, nutritious Irish food and drinks with brands such as Jacobs, Odlums, Batchelors and many more.We have exceptional experience and expertise in manufacturing, innovation, food science, research and development, nutrition, distribution, sales, operations, marketing, finance and talent...
