Cluster Business Development Manager

Overview
Position: Cluster Business Development Manager
Department: Commercial.
Reports to: Commercial Manager/ Group General Manager
Key Requirements:
• Live to and embody the values of the business: Care, Always Getting Better, Doing the Right Thing, and Energy & Drive.
• Achieve company core competencies.
• Strong teamwork, communication, and organisational skills
Role Overview
Riverside Park Hotel, Newtown Park Hotel, and Crown Quarter are seeking a dynamic and results-driven Cluster Business Development Manager to drive bedroom sales, group accommodation, meeting, and conference bookings across all three properties.
This is a key leadership role within the hotels, responsible for developing and executing strategies to secure new business and grow revenue across the bedroom and events segments.
The role will require an individual who can work across multiple properties, balancing the unique requirements of each, while driving a unified sales strategy.
Responsibilities
Develop and implement a comprehensive business development strategy with a primary focus on corporate bedroom sales and group bedroom bookings across Riverside Park Hotel, Newtown Park Hotel, and Crown Quarter.
Identify and cultivate new business opportunities through proactive outreach, networking, and relationship building with corporate clients, Global Distribution Systems (GDS), and associations.
Build and maintain strong relationships with existing corporate clients to secure repeat business and encourage referrals.
Act as the account manager for key corporate clients across all three properties, ensuring their needs are met and identifying additional revenue opportunities.
Work closely with the reservation teams to ensure seamless booking processes and accurate input of group and corporate bedroom sales into the Property Management System (PMS).
Manage, input and confirm all conference bookings into the PMS system.
Collaborate with the events teams to secure meeting and conference bookings, tailoring proposals and packages to client needs.
Negotiate contracts and ensure all bedroom and group bookings align with the hotels' revenue and profitability objectives.
Conduct market research to stay informed on industry trends, competitor activities, and emerging opportunities.
Collaborate with marketing to develop promotional campaigns and materials targeting the corporate and group segments.
Represent Riverside Park Hotel, Newtown Park Hotel, and Crown Quarter at industry events, trade shows, and networking functions to enhance brand visibility and drive new business.
Prepare sales reports and performance analyses to monitor progress and inform strategic decisions.
Help support and drive the Vision, Mission, and Purpose of the hotels.
Qualifications
Proven track record in business development, sales, or a related role, preferably within the hospitality or events industry.
Strong understanding of group and conference booking processes, with the ability to customize offerings to meet diverse client needs.
Excellent negotiation, communication, and interpersonal skills.
Self-motivated with the ability to work independently and as part of a collaborative team.
Proficiency in CRM systems and Microsoft Office Suite.
Flexibility to attend industry events and client meetings outside of standard working hours.
Benefits
Competitive salary and performance-based incentives.
Opportunities for professional development and career progression.
Learning & Development – QQI Accredited & Educational Assistance Policy
Employee Assistance Program
Collaborative and supportive work environment.
Team discounts and hotel benefits.
Free gym membership
Free meals & tea/coffee on duty
Neville Park Hotels are an equal opportunity employer committed to diversity, equality, inclusion and belonging.
We welcome applications from all qualified candidates.
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