Concierge

2 weeks ago

Cork, Ireland Adare Manor Full time

Overview
At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike.
As a globally celebrated luxury resort, we are proud to have been named #1 Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the Forbes Five-Star rating, and honoured with Michelin's highest distinction-3 Keys.
From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives.
If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.
We currently have an opening in our Front of House team for a Concierge.
Concierge Team are the heartbeat of the hotel - they are one of the first to welcome guests to Adare Manor, they are the 'go to' team for all Resort information and knowledge and respond to guest queries throughout - their professional attention to minutest of details helps ensure that guest's stay is a seamless one.
What can you expect from a Concierge position in Adare Manor?
Responsibilities
You will be working in one of Europe's most elegant and breath-taking lobbies, we blend the history of this once stately home with an authentically local five-star experience.
Prior to arrival, you will assist the guests with planning their itinerary ensuring all of their preferences are accurately noted and shared with the relevant teams.
Create bespoke itineraries and recommendations based on thorough knowledge of the places of interest for various guest profiles.
You will assist our guest organising all our onsite activities liaising with our onsite and offsite partners.
Manage any guest comments and ensure appropriate follow up takes place and is communicated to the relevant departments.
Assist the wider Front of House Team with the daily operations as requires.
You will join a team of creative, passionate and charismatic hoteliers as they work together to provide our guests with an arrival and departure experience like no other.
When you wonder how, think #Beyond Everything.
We are looking forward to speaking to experienced, naturally warm and engaging candidates with a strong drive to always 'go beyond' to ensure that the guest experience is superb.
Local knowledge of restaurants, shops and offerings are extremely important.
We offer an exceptional working environment, development opportunities that are beyond everything, state of the art equipment as well as very competitive rates of pay & benefits.
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