Client Services Executive

3 weeks ago


Cork, Ireland Eirkoo Full time

The Client Services Executive will work within a busy broking team, primarily responsible for servicing small to medium commercial clients. Additionally, the role involves providing support services to Account Directors on larger commercial/corporate accounts. Responsibilities: Provide advice to existing and prospective clients. Process renewals and mid-term alterations for clients. Deliver client services with the highest professional standards. Identify, acquire, and cultivate new client relationships. Maintain proactive and positive relationship management through regular contact and follow-up. Manage workflow effectively and plan activities proactively. Experience & Skills: The ideal candidate should possess the following qualifications and attributes: Minimum of five years' experience in commercial broking, demonstrating strong technical/product knowledge. Meet the requirements of the Central Bank of Ireland, including a minimum CIP qualification and adherence to Fitness & Probity standards. Computer literate, with experience working on Relay being advantageous. Excellent customer service skills, both internal and external. Commitment to professional development, with success in CII examinations considered a distinct advantage. Committed to assisting in the development of colleagues. Ability to adapt to and embrace change. Great attention to detail and ability to work independently and within a team environment. Skills: client services executive


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