Partner Operations

1 week ago


Cork, Ireland Apple Inc. Full time

Partner Operations - Apple Services Graduate Program ****Cork, County Cork, Ireland Software and ServicesApple Cork has a phenomenal opportunity to work within our Apple Services Partner Operations team as part of a 23-month Graduate Training program.This position will provide you excellent development opportunities within a global company and help you to build the career you have always wantedServices at Apple encompasses some of the world's most innovative software including Apple Music, App Store, Apple Books, Podcasts, Apple TV+, Apple News+ and more.Services reach millions of iPhone, iPad, Apple TV, Apple Watch and Mac customers in over 150 countries Worldwide.We are looking for an astute, upbeat graduate, to work within the Services Partner Operations team.You will have an outstanding opportunity to gain experience working with the team responsible for scaling Apple's first party services (Apple Music, iCloud, TV+, Arcade, Fitness+ etc.) through strategic integrations with third party (carrier, retail, auto and financial service, etc.) partners.Graduates of BIS, Engineering, Computer Science, Commerce or other similar fields are of particular interest, however, if you feel you have the skills required, we would love to hear from you.This is a full time role for 23 months starting between July - September ****.The deadline for applications is 12pm (GMT) on 15th October ****.Description- Support partners after launch to resolve any issues and identify areas for optimisation- Support operational requests from internal and external partners- Transition manual processes to automated and scalable ones- Ability to develop and deliver insights to the business through reporting and presentations- Develop in-depth understanding of the back-end systems to be able to see around corners and mitigate issues before they occur- Happy working in a fast-paced and information critical environmentMinimum QualificationsSelf-starting and self-motivated teammate.Tech savvy and quick learner who can ramp up on internal tools and processesStrong attention to detail, e.g. documenting processes and customer experience as part of overall process improvement and expansion initiatives.Ability to seamlessly balance exciting priorities through strong time management and prioritisation.Strong communication skills to keep partners informed of important issues and eliminate gaps in customer experience.Preferred Qualifications2:1 honours degree (Level 8) in BIS, Engineering, Computer Science, Commerce, or other similar qualification.Graduates from all backgrounds are encouraged to apply - we are looking for people who want to learn, develop and be challenged, from any background.#J-*****-Ljbffr


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