Client Services Specialist

3 weeks ago


Dublin, Ireland Interactive Brokers Group, Inc. Full time

Client Services Specialist - Security TransferDublin, IrelandCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories.We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers.Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years.Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.Client Services Specialist – Security Transfers (German Speaker)Job Description & ResponsibilitiesWe are seeking a motivated individual with strong initiative and a methodical, analytical approach.The successful candidate for theClient Services Specialist – Security Transfersrole will be responsible for:Resolving client enquiries via telephone, email, and online chat relating to Free of Payment and Global Asset Transfers, as well as Cash Transfer support.Working closely with our back office to manage and resolve securities-related queries from clients globally, including systematic follow-up to address pending transfers, settlement issues, discrepancies, and breaks.Supporting Operations Services in day-to-day Securities/Global Custody transactions, particularly in settlement-related clarifications and follow-up.Ensuring timely and complete resolution of queries in accordance with agreed service levels and client satisfaction standards.Contributing to a culture of continuous improvement focused on client service.Delivering excellent client service while actively identifying opportunities to improve process efficiency and team behaviour.Qualifications & SkillsEducation: Banking or commercial apprenticeship.Previous client service experience in the financial and securities services industry, preferably in settlement (securities transfers and/or cash transfers).Strong interest in client service and a solid understanding of securities and global custody products.A proactive mindset with a demonstrated ability to enhance client satisfaction; keen observational and problem-solving skills, with an interest in new technologies.Strong problem-solving abilities and the capacity to perform under pressure.Client-focused, with a commitment to timely resolution of enquiries.Adaptable, self-motivated, and continuously seeking improvement.Fluency in English and German is required; French is a plus.#J-*****-Ljbffr



  • Dublin, Ireland Interactive Brokers Group, Inc. Full time

    Client Services Specialist - Security Transfer Dublin, Ireland Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and...


  • Dublin, Ireland Cpl Full time

    At Talent Evolution Group we are passionate about providing our clients with the best talent experience possible. We work with our clients through our managed staffing RPO (Perm) and MSP (contingent) programs as well as providing additional innovative solutions to meet their talent challenges. Employee Experience | Customer Experience | Digital...


  • Dublin, Ireland Cpl Resources - TEG Full time

    At Talent Evolution Group we are passionate about providing our clients with the best talent experience possible. We work with our clients through our managed staffing RPO (Perm) and MSP (contingent) programs as well as providing additional innovative solutions to meet their talent challenges. Employee Experience | Customer Experience | Digital...


  • Dublin, Ireland Cpl Resources Full time

    At Talent Evolution Group we are passionate about providing our clients with the best talent experience possible. We work with our clients through our managed staffing RPO (Perm) and MSP (contingent) programs as well as providing additional innovative solutions to meet their talent challenges. Employee Experience | Customer Experience | Digital...


  • Dublin, Ireland Willis Towers Watson Full time

    Description Client Service Advisor Willis Towers Watson is one of Ireland’s leading insurance brokers, risk advisors, pensions, and actuarial consultancies. Over the past 100 years, we have built an outstanding reputation for superior client service. In our Corporate Risk and Broking business we provide appropriate and innovative Insurance Programmes for...


  • Dublin Pike, Ireland myGwork - LGBTQ+ Business Community Full time

    Note: This description has been refined to improve structure and remove boilerplate while preserving core job information. Overview Job Title: Client Assets Control Specialist Corporate Title: VP Location: Dublin Role Description The Client Assets Control Group Core team has responsibility for daily client money calculations and oversight activities to...


  • Dublin, Ireland Davy Group Full time

    About usFrom day one, you'll notice there is something special about working at Davy.Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland's future business leaders.Established in ****, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of...


  • Dublin, Ireland Davy Group Full time

    About usFrom day one, you'll notice there is something special about working at Davy.Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland's future business leaders.Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of...


  • Dublin, Ireland Brown Brothers Harriman & Co. Full time

    Client Service Supervisor – Fund Accounting page is loaded## Client Service Supervisor – Fund Accountinglocations: Dublintime type: Full timeposted on: Posted Yesterdayjob requisition id: 68670At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and...


  • Dublin, Ireland CPL Full time

    At Talent Evolution Group we are passionate about providing our clients with the best talent experience possible. We work with our clients through our managed staffing RPO (Perm) and MSP (contingent) programs as well as providing additional innovative solutions to meet their talent challenges. Employee Experience | Customer Experience | Digital...