Technical Account Manager

3 days ago

Dublin, Ireland Rippling Full time

Technical Account Manager - German SpeakingRippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.About The Role: Rippling is seeking a passionate and customer-centric Technical Account Manager (TAM) to join our rapidly expanding Global TAM team in EMEA.You'll be at the forefront of Rippling's efforts to support and scale our growing customer base in EMEA.As a TAM, you will be responsible for nurturing key customer relationships, ensuring customer success, and helping drive long-term loyalty.You will help guide customers to become true champions of Rippling by developing tailored account strategies, identifying opportunities for product adoption, and providing a seamless customer experience.What You'll Do:Ensure the success and satisfaction of Rippling's U-based customers, taking full ownership of your portfolio and driving customer retention.Serve as a Subject Matter Expert (SME) for EMEA customers, providing best practice advice and guidance on Rippling's products and services.Act as the voice of the customer in EMEA, gathering feedback and advocating for their needs with internal teams.Drive adoption of key Rippling features, new product releases, and industry best practices.Proactively manage and resolve high-priority customer issues, ensuring rapid and efficient resolutions.Act as the dedicated point of contact for EMEA-based customers, handling questions, issues, and escalations with urgency and professionalism.Collaborate directly with customers to understand and optimize their HR, payroll, benefits administration, and IT workflows, ensuring seamless integration and usage of Rippling products.Gain deep knowledge of the full Rippling product suite to provide customers with comprehensive and tailored solutions.What You'll Need:3+ years of experience in a customer-facing role at a SaaS company, ideally in technical account management or a similar function.Must speak fluent English and German.Experience with payroll is highly preferred; knowledge of HRIS or other HR/HCM SaaS platforms is a plus.Proven ability to manage a scaled book of business and build strong, lasting customer relationships.Excellent time management skills, with the ability to prioritize tasks effectively and adapt to shifting demands.Strong problem-solving skills and a track record of resolving customer issues quickly and professionally.Fluency in German or French preferred but not required.A passion for delivering a top-tier customer experience and helping both customers and internal teams succeed.Excellent written and verbal communication skills.Flexibility to adjust to evolving responsibilities in a fast-growing, dynamic team environment.An eagerness to work cross-functionally, collaborating closely with product and engineering teams to ensure customer needs are met and exceeded.Rippling is an equal opportunity employer.We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.#J-18808-Ljbffr

  • Technical Account Manager

    1 week ago

    Dublin, Ireland eSentire, Inc. Full time

    About eSentire eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can’t find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, teamwork, and continuous innovation. As the authority in...

  • Technical Account Manager

    5 days ago

    Dublin, Ireland Gong Full time

    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions.The Gong Revenue AI Platform captures and contextualises customer interactions, surfaces insights and predictions, and powers actions and workflows...

  • Technical Account Manager

    2 weeks ago

    Dublin, Ireland Rithum Full time

    Overview Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery...

  • Technical Account Manager

    3 weeks ago

    Dublin, Ireland Expleo Group Full time

    Join to apply for theTechnical Account Managerrole atExpleo GroupJoin to apply for theTechnical Account Managerrole atExpleo GroupExpleo is seeking a strategic and commercially driven Account Manager to join our growing team in Dublin.This is a senior leadership role reporting directly to the Director of Delivery & Operations.You will act as the key...

  • Scaled Technical Account Manager

    3 weeks ago

    Dublin, Ireland Monograph Full time

    Social network you want to login/join with: Scaled Technical Account Manager, Dublin col-narrow-left Client: Stripe Location: Dublin, Ireland Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3179b2e3961d Job Views: 4 Posted: 01.08.2025 Expiry Date: 15.09.2025 col-wide Job Description: Who we are About...

  • Scaled Technical Account Manager

    3 weeks ago

    Dublin, Ireland Monograph Full time

    Social network you want to login/join with:Scaled Technical Account Manager, Dublincol-narrow-leftClient:StripeLocation:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:3179b2e3961dJob Views:4Posted:Expiry Date:col-wideJob Description:Who we areAbout StripeStripe is a financial infrastructure platform for...

  • ▷ (3 Days Left) Reliability Engineering Manager

    2 weeks ago

    Dublin, Ireland Scraping Test Account Full time

    Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Your goal will be to ensure the efficient running and continuous improvement of the Coolock manufacturing assets in your area, working closely with the operations managers and to lead and develop a team of...

  • Technical Account Manager

    2 weeks ago

    Dublin, Ireland Expleo Full time

    OverviewExpleo is seeking a strategic and commercially driven Account Manager to join our growing team in Dublin.This is a senior leadership role reporting directly to the Director of Delivery & Operations.You will act as the key interface between Expleo and our clients, ensuring high-quality service delivery, nurturing long-term relationships, and driving...

  • Technical Account Manager, Emea

    3 weeks ago

    Dublin, Ireland Rippling Full time

    Join to apply for theTechnical Account Manager, EMEArole atRippling18 hours ago Be among the first 25 applicantsJoin to apply for theTechnical Account Manager, EMEArole atRipplingAbout RipplingRippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like...

  • Technical Account Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Expleo Full time

    OverviewExpleo is seeking a strategic and commercially driven Account Manager to join our growing team in Dublin. This is a senior leadership role reporting directly to the Director of Delivery & Operations. You will act as the key interface between Expleo and our clients, ensuring high-quality service delivery, nurturing long-term relationships, and driving...