Medical Secretary Grade Iv

3 weeks ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

Outline of Duties and Responsibilities:
Providing all secretarial and administrative support to the Diabetes/Endocrine Consultant and team, including managing email accounts, preparing post (referrals/results), typing, managing diaries for holidays and clinic bookings, and organizing social events.
Organizing and maintaining the Diabetes and Endocrine Outpatient Clinics, scheduling appointments for new patients, follow-ups, testing, cancellations, and rescheduling.
Booking and preparing Virtual Clinics for the Diabetes and Endocrine team.
Taking minutes of departmental and external meetings.
Typing clinic letters and discharge summaries, ensuring follow-up and testing are organized.
Handling queries via telephone from patients, internal departments, and other hospitals, including chart pulling, result retrieval, and follow-up.
Acting as a non-clinical contact point for patients, relatives, and St. Vincent's University Hospital.
Managing outpatient clinics, organizing patient appointments, and updating the outpatient waiting list.
Liaising with admission staff and wards regarding patient admissions and checking inpatient lists.
Typing letters related to clinical activities generated by the team, NCHDs, and general Diabetes and Endocrine activities.
Organizing and collating patient healthcare records, letters, laboratory data, and x-rays.
Coordinating outpatient services delivery for Diabetes and Endocrine clinics.
Acting as a liaison between staff and patients/relatives.
Maintaining and inputting patient clinical information on TYMAX (soon to be replaced by Diamond).
Applying for Dexcom G6 and G7 CGM devices from the HSE for patients, with applications renewed annually.
Facilitating Zoom calls for nurses and dieticians.
Contacting the Retinal Screen programme to ensure patient registration, necessary for starting on Ozempic.
Reading SYNGO imaging reports for dictation.
Administering DAFNE, including patient contact, information gathering, creating education packs, setting up on the Open University site, scheduling Zoom calls, uploading participant data, and booking follow-up appointments.
Managing Care-Link administration for insulin pump patients.
Processing insulin pump applications for Type 1 Diabetes patients, including Medtronic and Tandem T-Slim pumps.
Accountable for delivering quality service and ensuring patient safety within a Risk Management Framework, adhering to HIQA standards and other quality standards.
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