Support Worker

About Us:
At Dublin Simon Community, we're dedicated to making home a reality.
We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.
If you share our values and want to make a difference, we'd love to hear from you.
We're looking for client-focused, friendly, and adaptable individuals to join our team.
We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.
About the Flexi team:
As a Support Worker working across services, you'll have the opportunity to work over the full
spectrum of services in Dublin Simon Community.
You will be part of a large team of support workers
who cover a variety of shifts across Emergency Accommodation Services, our
Outreach Service, and Long-Term Accommodation Services and will report to the Flexi Service
Manager.
The Support Worker role in the Flexi Team is an opportunity to gain frontline experience in
a variety of services and many employees who have started in this Team, have moved into Support
and Project Worker roles within one service.
As well as our induction program, you will be provided
with 10 training days throughout the year, ensuring you have the support and training to succeed in
this role.
Flexibility and adaptability are core personality for this role, you must be available to cover a mix of
Day shifts, Night shifts, and Weekends in various different services.
About the job
:
Location
: 11 Dublin Simon Community Projects in Dublin and 2 services in Co.
Wicklow.
Working Hours
: 37.5 hours per week on a 24/7 rota, 7-day liability – Monday to Sunday
Salary
: from €33,500 to €38,250 depending on experience.
Your Responsibilities:
Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals.
Building professional relationships of trust with all service users and residents.
Treating all service users and residents with dignity and respect.
Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning.
Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.
Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.
To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone.
Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.
Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc.
Undertake other related duties as may reasonably be assigned by your line manager.
Essential for the role:
Level 6, 7 or 8 in a relevant field with 6 months experience in similar setting (including voluntary work and college placement)
Or
Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement)
Flexibility to work in an agile environment.
Willingness to learn.
Experience in carrying out Health & Safety inspections and audits.
Please note:
If you are unsure of any of the requirements, please contact the Recruitment Team at (01) 6354860.
Shortlisting will continue throughout the recruitment process.
Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.
Please download to view supporting documents below.
Human Resources Department5 Red Cow LaneSmithfieldDublinD07 PD37Ireland
+353 01 635 4800
Recruitment Office
Dublin Simon Community5 Red Cow LaneSmithfieldDublinIreland
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