Managed Service Lead

5 days ago

Cork, Cork, Ireland Cognizant Life Sciences Manufacturing Full time

Direct message the job poster from Cognizant Life Sciences Manufacturing
Senior Talent Acquisition Specialist @ Cognizant | HR, Recruitment
About the Company
Cognizant is a world leader in delivering digital transformation solutions to Life Sciences.
Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.
Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services.
Operating across 5 continents and with over 300,000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market.
We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack.
We\'re looking for dedicated, innovative and driven talent to join our expanding team.
About the Role
Managed Service Lead responsible for the delivery of the managed service and projects on site for our client 3 days per week.
Responsibilities
Overall Accountability for all Cognizant activities on the Site.
Working closely with EDL and our Sales team, to develop and grow our Site Services offering.
Responsible for on-site project delivery – working with the site project manager to resource, budget and deliver all onsite projects on time.
Responsible for on-site managed service team to resource and deliver support, on call, changes and innovations to our client.
Management of all associates on site to support our engineers with development and career progression.
Resourcing for Project and Manage Service requirements.
Measure and Report team performance to Cognizant and client stakeholders.
Managed Service budget and control of the Opex to Capex ratio spends.
Leading monthly service review meeting.
Agree and deliver KPI\'s developed for measurement of Cognizant performance in conjunction with the client.
Ensure Safety or Quality actions items are resourced and closed in a timely manner.
Support client Systems Lifecycle Strategy.
Qualifications
Science or Engineering Degree qualification.
Post Graduate Qualification in a related discipline is desirable.
Required Skills
Excellent cross functional people management skills – across disciplines and customers.
Strategic Thinker, to drive innovative thinking and add value to the service provided.
Excellent presentation and facilitation skills.
Ability to lead, motivate and engage the team to continually deliver.
The Cognizant community
:
We are a high caliber team who appreciate and support one another.
Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world.
We don't just dream of a better way – we make it happen.
We take care of our people, clients, company, communities and climate by doing what's right.
We foster an innovative environment where you can build the career path that\'s right for you.
Note: The following items are job postings and do not pertain to this role:
Global Senior Manager for Strategy, Projects and Technology
Transcend Business User Access Management Manager
Snr Associate/Manager - External R&D, Clinical Project Manager
Snr Associate/Manager - Trial Capabilities - Project Management
Oracle ERP Cloud Project Manager (Contractor)
#J-18808-Ljbffr

  • Managed Service Lead

    4 days ago

    Cork, Cork, Ireland Cognizant Life Sciences Manufacturing Full time

    Direct message the job poster from Cognizant Life Sciences ManufacturingSenior Talent Acquisition Specialist @ Cognizant | HR, RecruitmentAbout the CompanyCognizant is a world leader in delivering digital transformation solutions to Life Sciences.Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that...

  • Maintenance Engineer

    22 hours ago

    Cork, Cork, Ireland Lead Group Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Lead GroupEngineering Recruitment across Pharma/Med Device/Data Centres & ConstructionMaintenance EngineerLead Group Ireland are currently recruiting for a Maintenance Engineer to join a large pharmaceutical site in Ringaskiddy. This is an excellent opportunity...

  • Lead Cloud Service Manager

    2 weeks ago

    Cork, Cork, Ireland OpenText Full time

    OverviewLead Cloud Service Manager at OpenText. OpenText is a global leader in information management, where innovation, creativity, and collaboration are core components of our corporate culture. The Lead Cloud Service Manager is the program manager and overall relationship owner for assigned OpenText Cloud Managed Services accounts. The CSM is a trusted...

  • Lead Service Operations Manager

    4 days ago

    Cork, Cork, Ireland beBeeHospitality Full time €35,000

    Job Title:Lead Service Operations ManagerAbout the Role:The ideal candidate will be a seasoned leader with a proven track record in managing day-to-day operations across food & beverage, front of house, and guest services.Main Responsibilities:1. Oversee the smooth running of service, ensuring excellent guest experience at all times.2. Support and supervise...

  • Structural Engineer

    2 weeks ago

    Cork, Cork, Ireland Lead Group Full time

    Structural EngineerLead Group Ireland currently require a Structural Engineer based in East Cork.We are seeking an enthusiastic and diligent Structural Engineer to join a bespoke Engineering consultancy in East Cork.This role offers the opportunity to work on a variety of building projects, applying your technical expertise in civil and structural...

  • Lead Cloud Service Manager

    6 days ago

    Cork, Cork, Ireland Opentext Full time

    OverviewAI-First.Future-Driven.Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.We're hiring talent that AI can't replace to help us shape the future of information management.Join us.The OpportunityThe Lead Cloud Service Manager is the program manager and...

  • Lead Cloud Service Manager

    5 hours ago

    Cork, Cork, Ireland Opentext Full time

    OverviewAI-First.Future-Driven.Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.We're hiring talent that AI can't replace to help us shape the future of information management.Join us.The OpportunityThe Lead Cloud Service Manager is the program manager and...

  • Lead Cloud Service Manager

    6 days ago

    Cork, Cork, Ireland OpenText Full time

    OverviewAI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.The OpportunityThe Lead Cloud Service Manager is the program manager...

  • Service Lead

    1 week ago

    Cork, Cork, Ireland beBeeLeadership Full time €40,000 - €48,000

    Job Title: Service LeadAbout the Role:Nua Healthcare Services is seeking a skilled and motivated individual to join our team as Service Lead. As a key member of our staff, you will be responsible for ensuring the smooth operation of our centre, supporting individuals in reaching their full potential.Key Responsibilities:Supporting the Centre on a full-time...

  • Technical Services Lead

    1 week ago

    Cork, Cork, Ireland SRG Ireland Full time

    Step into a pivotal leadership role at a large-scale, high-performance site undergoing significant growth.With an extensive campus and large workforce, this is a unique opportunity to lead technical services in a complex, regulated environment where your expertise will directly shape operational excellence.Your Role & Impact As the Technical Services Lead,...