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Ai Business Analyst
4 weeks ago
Overview
Musgrave is one of Europe's most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation.
We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace.
By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve.
We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.
As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.
We are now inviting applications for the above position within the AI & Process Automation Team.
We are seeking a technically strong IT Business Analyst to join our AI & Automation team, driving the identification, analysis and implementation of innovative solutions that make use of Artificial Intelligence (AI) and Digital Process Automation.
This role requires a strong understanding of our organisation's internal processes, systems and culture, alongside the ability to explore and apply cutting-edge technologies to solve business problems.
The ideal candidate will act as the bridge between business stakeholders and technical teams, ensuring that solutions are delivered efficiently and deliver measurable business value.
The responsibilities of the role include but not limited to:
Requirements Gathering & Analysis
Work closely with business stakeholders to identify opportunities for automation, AI driven process improvements.
Document business requirements, use cases and workflows with a strong emphasis on clarity and completeness.
Translate complex business needs into actionable requirements for technical teams.
Assess and recommend solutions utilising Generative AI, Machine Learning and Digital Process Automation tools.
Partner with technical teams to design solutions that align with business objectives and regulatory requirements.
Define acceptance criteria and validate delivered solutions against business needs.
Stakeholder Management & Communication
Act as a trusted advisor to business leaders, combining deep company knowledge with expertise in emerging technologies.
Communicate complex technical capabilities in a business-friendly manner.
Build consensus across teams and manage expectations effectively.
Process Improvement & Change Enablement
Identify inefficiencies in current processes and propose AI or automation-based enhancements.
Support change management initiatives to ensure smooth adoption of new solutions.
Continuously assess outcomes to ensure long-term value realisation.
Develop a culture of rapid deployment and iterative improvements.
Work as a conduit with the business for incorporating regular feedback into product development.
What we are looking for:
Proven experience as a Business Analyst or similar role, ideally in food retail, wholesale, supply chain, or technology-driven environments.
Strong internal knowledge of company operations, processes and systems.
Familiarity with emerging technologies such as AI/ML models and Digital Process Automation platforms.
Excellent skills in requirements gathering, process mapping and stakeholder engagement.
Strong analytical and problem-solving capabilities.
Ability to communicate effectively with both technical and non-technical audiences.
Experience working on complex IT systems.
Problem-solving and analytical thinking to get to the root of an issue.
A good multitasker who is able to work on multiple projects at the same time.
Conflict resolution and negotiation skills.
A team player with proven ability to work autonomously.
Excellent oral and written communication skills
Good interpersonal & self-organizing skills and an ability to build relationships with relevant stakeholders.
What is nice to have:
Hands-on experience with AI/automation tools.
Exposure to agile methodologies and working within cross-functional teams.
Understanding of data governance, compliance and ethical considerations around AI adoption.
Experience in software testing
What we Offer or Why Musgrave
:
Career Development:
With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
Collaborative Environment:
Work alongside a passionate team, where your contributions will make a significant impact
Innovation Focus:
Be part of a company that values forward-thinking solutions
Community Focus
: Be part of a company that truly values its communities and strives to make a positive impact.
Be Part of a Legacy
: Join a company with a long-standing commitment to community and innovation.
Are you ready to make a difference?
Apply now and join is in creating a future where business success and positive change go hand in hand
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates.
If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.
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