Head Of Services

Camphill Communities of Ireland (CCoI) are recruiting for:
Head of Services
The Head of Service will have significant experience of leading and managing services and supports to people with a disability rooted in a social care principle.
The post holder will provide strong strategic, professional and managerial leadership for all aspects of service operations for CCoI.
The Head of Service will focus on planning, developing and implementing the CCoI strategy, monitoring and managing operational performance and overseeing the delivery of compliance standards for residential and day services across CCoI.
The ideal candidate will have a relevant social care qualification or significant social model experienced combined with the clinical competence to provide oversight to health and clinical provision elements of the services.
The purpose of this post is to take operational responsibility for all service provision including supporting and leading a large organisational change.
This post holder will also be required to support best practice in the delivery of high-quality Person-Centered services in line with legislation and CCoI policies, ethos and values
1 Overall Objectives
The Head of Services will:
Support the CEO in achieving all CCoI strategic objectives and full participate as a member of the Senior Management Team, taking collective responsibility for the corporate governance of the organisation.
Develop short, medium and long term business objectives which are turned into effective, affordable and achievable annual service plans, and establish corresponding key performance indicators which conform with or exceed mandatory and or best established guidelines.
Prepare and agree service level agreements with the HSE and other pertinent stakeholders as required.
Develop and implement robust and effective planning and control systems to monitor operational performance against CCoI and HSE key performance indicators and develop robust action plans to address areas of underperformance.
Ensure that predictive management systems are in place to anticipate and manage opportunities and problems in service delivery.
Support the CEO and Board of Management in CCoI to ensure compliance and accountability in respect of all business of CCoI in its entirety.
Deliver change through partnership with the various internal and external stakeholders.
Personally demonstrate behavior consistent with the Values of the Organisation and ensures this is reflected across the workforce.
Provide leadership and development of team
2 Duties & Responsibilities
The principal duties and responsibilities may include but are not limited to the following:
Provide strategic input to organisational development
Lead the implementation of a change agenda as set out through the Board, CEO and Senior Management Team
Be responsible for the overall management and performance of all the operations of CCoI with good professional practice and subject to agreed policy directives and priorities.
Play a key role in developing shared vision and values with all stakeholders for CCoI through organisational development journey that are grounded in person centeredness and community living in line with Camphill ethos
Provide professional leadership in the delivery of high-quality person-centered services
Oversee the work of the various working groups that have been established to support the operational functions of the organisation
Proactively support quality improvement initiatives
Be accountable as relevant for the implementation of the various national improvement plans that CCoI have committed to.
Proactively support good practice in respect of Safeguarding of all persons with a disability being supported in our communities.
Develop good communication between all stakeholders at both local and national level
Oversee and monitor the budgets and the key performance indicators
Develop good working relationships with the senior management team, the local management teams, external stakeholders and persons that we support.
Oversee the implementation of current and evolving legislation, policies and procedures, guidelines and protocols.
Represent CCoI at external meetings as appropriate
Provide professional leadership at meetings, committees and/or other fora as required in relation to all aspects of service delivery
Chair and participate in case conferences/investigations with the appropriate staff when the need arises.
To proactively promote ongoing learning and development particularly relating to culture and practice to support best practice in all areas of service delivery.
Conduct audits participate in quality, accreditation, statutory and contractual requirements.
Produce monthly summary reports for the Board.
Deputise for the CEO as required
Qualifications, Knowledge & Experience
Essential:
Hold a Masters relevant to this role - i.e. Social Work, Social Care Management, or other relevant discipline
Post graduate qualification in Management
A minimum of 5 years experience in a senior management post or a minimum of 3 years' experience in a Head of Service or equivalent role
A minimum of 2 years experience working in the disability sector
Robust knowledge of HIQA regulations and all legislative compliance requirements
Strong working knowledge of National Policy relating to Intellectual Disability and Mental Health
Comprehensive experience of Risk Management & Health and Safety
Knowledge of Budgeting and Financial Reporting
Candidates must possess the competencies and skills appropriate to working with persons with an intellectual disability.
Experience in driving change
Experience in successfully delivering service models focused around person centred care
What we offer:
Competitive salary
Pay scales
Career progression opportunities
Work/life balance
Paid annual leave
Refer a friend scheme
Employee Assist Programme offering advice and counselling
Death in Service Benefit
Paid mandatory training
Paid travel expenses
Details of the Role:
Salary Scale: Grade VIII €76,152 - €96,305 Per annum (based on a 40 hour week)
(salary Will Commensurate With Qualifications And Experience)
Location: Head office in Naas, County Kildare, attendance at other locations as appropriate.
Duration: Fulltime 40 hours per week - Permanent
Closing date: Friday 4th July 2025
Candidates shortlisted will be contacted for immediate interviews
Please note all posts are subject to Garda Vetting
relevant Police check for any country of residence of over 6 months from age of 18 and r
eference checking
Camphill is an equal opportunities employer
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