Data Moderation Associate With French
2 days ago
Overview
Data Moderation Associate
— Location: Dublin 3.
We are looking for a Data Moderation Associate to join Cognizant\'s multilingual Customer Support and Content Review Centre in Dublin.
You will be part of a rapidly growing multilingual team, working with internal teams, to respond to requests and contribute to the success of this project for a leading online multinational company.
Cognizant offers training programs at the start and throughout your career to increase your knowledge on world-class platforms and tools.
You will have opportunities to collaborate with stakeholders locally and globally.
Responsibilities
Review data to assess accuracy against client policies
Engage with business, predominantly via outbound phone calls, to verify information and update client platforms as appropriate
Adhere to all compliance requirements
Work effectively in a dynamic and fast-paced environment
Contribute to a culture of accuracy, attention to detail, and problem-solving
Qualifications
Fluency in English and the required role language
General country-specific knowledge for the country you will support
Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
Computer fluency
Excellent verbal and written communication skills; customer engagement is a critical part of this role
Ability to review data and interact with the client and internal teams
Benefits
Attractive salary
Performance based bonus scheme
Permanent contract
Rewards scheme
Private Medical Insurance
Competitive maternity benefits of 12 weeks paid leave
Life assurance
We offer interesting work at a globally admired technology company, an attractive compensation package, valuable training and career progression opportunities across the globe.
Note:
Previous experience in a similar role is desired but not required.
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