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Data Moderation Associate with French

4 weeks ago

Dublin, Dublin City, Ireland Cognizant Full time
Overview

Data Moderation Associate — Location: Dublin 3.

We are looking for a Data Moderation Associate to join Cognizant/'s multilingual Customer Support and Content Review Centre in Dublin. You will be part of a rapidly growing multilingual team, working with internal teams, to respond to requests and contribute to the success of this project for a leading online multinational company.

Cognizant offers training programs at the start and throughout your career to increase your knowledge on world-class platforms and tools. You will have opportunities to collaborate with stakeholders locally and globally.

Responsibilities

- Review data to assess accuracy against client policies
- Engage with business, predominantly via outbound phone calls, to verify information and update client platforms as appropriate
- Adhere to all compliance requirements
- Work effectively in a dynamic and fast-paced environment
- Contribute to a culture of accuracy, attention to detail, and problem-solving

Qualifications

- Fluency in English and the required role language
- General country-specific knowledge for the country you will support
- Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
- Computer fluency
- Excellent verbal and written communication skills; customer engagement is a critical part of this role
- Ability to review data and interact with the client and internal teams

Benefits

- Attractive salary
- Performance based bonus scheme
- Permanent contract
- Rewards scheme
- Private Medical Insurance
- Competitive maternity benefits of 12 weeks paid leave
- Life assurance

We offer interesting work at a globally admired technology company, an attractive compensation package, valuable training and career progression opportunities across the globe.

Note: Previous experience in a similar role is desired but not required.

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