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Customer Service Advisor Dublin
3 hours ago
Dublin Express have an exciting Full Time opportunity to join us as a Customer Service Advisor in Dublin Airport.This onsite roll at Dublin Airport has a rolling Shift pattern, working 40 hours across 5 days Monday – SundayThe Customer Service Advisor role will put you in the centre of the hustle and bustle of a busy transport environment, selling tickets in and around Dublin airport and city, answering customer queries, guiding them to their location, and ensuring our high standards of health and safety are continually met.It's the perfect environment for someone energetic, safety-focused, and customer service driven as well as always ready to go the extra mile to deliver exceptional service to our customers.Unfortunately we are unable to offer sponsorship for this roleWhat we're looking for...Communication skillsExperience of front-line customer service in a fast paced environmentPositive attitude to customer service and personal developmentAbility to work in a team or independently on your own initiativeGood levels of health, stamina and fitness will be required as the environment is fast paced and work will involve standing and/or sitting for long periods of timeThe ability to work shift patterns including weekends and bank holidays to meet business demandsWhat you'll do...Deliver an excellent standard of customer service at all times, taking a proactive and positive approach to ensure customer satisfactionSell tickets and add-on products to customers, and provide them with guidance and information as requiredUse a proactive approach to make travel arrangements for our customers in the event of delays or service disruptionEffectively and accurately communicate information to customers and liaise with colleagues throughout the business regarding service updates and disruptionAssisting drivers with boarding and helping with customer luggageManage coach movements within the station and exceed our Health & Safety standardsWhat we'll offer you...Base Salary: €30,784 per annum [Pro Rota Part Time]23 days annual leave + Bank HolidaysCompany pension after 6 months service Life insurance Private online GP serviceDiscretionary employee incentive bonus scheme Access to our Employee Assistance programmeEmployee discounts Free coach travel Private online GP serviceOpportunities for career progression within the businessThings to Note...We are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
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▷ Urgent: Apprentice Service Advisor
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Dublin, Ireland Audi North Dublin Full timeApprentice Service Advisor - Audi North Dublin Exit 5 M50, Dublin North About The Group: Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday...
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Dublin, Ireland Sky Full timeJoin Sky as a Customer Service Advisor in our Dublin contact centre earning €30,015 per annum plus bonus and benefits It's our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you can split your time between home and...
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Dublin, Ireland National Express Group PLC Full timeAirside Transport Services is one of our newest ventures and this role is an exciting opportunity to develop and grow our fledgling business into a major part of our new premier parking service at Dublin Airport. We are hiring for part time Customer Service Advisors to join our diverse and dynamic team to support the elevation of the overall airport...
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