German Customer Relationship Advisor
24 hours ago
Job Title: German Customer Relationship Advisor Location: Dublin (20 minutes from city centre) Type: Permanent Hours of Work: 8 hour shifts. Rotating 8 week roster with day, evening, alternating weekends and 1 week of night shifts ( nights worked remote). Salary: €39,000 including shift allowance & bonus values 2-3K per annum & excellent benefits Benefits: Pension Scheme, Health care + dental, Annual Leave of 25 days + 10 days public holidays, Free car parking / public transport subsidy , and more. Role: Hybrid Model - 3 days WFH & 2 days WFO ( 6 months onsite training) Our client is seeking to employ a German Customer Relationship Advisor to join their team. This is an amazing chance to work with a team that is the heart of the business and excel at delivering a high level of customer service to our customers. Within the role, you will be responsible for supporting our customers' needs managing their requests, and checking which procedures are covered under their policies. In this role, you will support customers globally, support different projects, and deal with NGO's globally, and international medical repatriation situations. The ideal candidate will have strong customer service skills, analytical and administration skills, and enjoy a fast-paced and varied role. You will be able to work in a role where you will learn a lot about the entire business, work alongside an experienced team, and gain excellent exposure. The Role: Provide high-quality support service via phone, chat, and email that exceeds all of their client's expectations. Respond to customer inquiries efficiently and professionally and liaise with other departments for support to ensure sufficient response is delivered. When required, ensure case ownership and follow up on your caseload. Liaise with internal departments to ensure key metrics are met. Ensure a faultless service for all clients Ensure accuracy in all correspondence and update the system accordingly. To undertake additional tasks as delegated by the team leader Assisting internally with administration as required Be committed to learning and develop extensive product knowledge to provide correct and timely information to clients and customers Follow guidelines and policies and continually remain updated The Candidate: Fluency in written and spoken German is essential Additionally, fluency in English (C1) for communication purposes Preferably 1 years' experience in a customer service-related field Strong analytical and problem-solving abilities Excellent multitasking and time keeping skills Working towards targets and team KPI's in a fast-paced environment Flexible & works well as part of a team Able to work independently, solve problems and deal patiently with customers Excellent communication, interpersonal and eloquent writing skills in both languages Ability to commute to Dublin based offices on hybrid model This role is a driving force for the success of the company and demands the highest level of professionalism and customer service, if you think you have the attributes to fill this role please forward on your CV to Emily Mason via the link attached. Skills: German Customer Service German client advisor fluent german german administrator german call centre Benefits: Pension Bonus Health Benefit
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Dublin, Ireland Abrivia Full timeJob Title: German Relationship Executive - Contract Renewals Job Type: Permanent Full Time (Mon-Fri), Training is 100% onsite Location: Dublin City Centre (Hybrid model 2 days from home per week, 3 days in the office, after probation) Salary: On Target Earnings €50,000 + further uncapped commission earnings for exceeding targets Benefits: Health insurance,...
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Customer Success Manager
1 week ago
Dublin, Ireland CPL Full timeI am looking to speak with fluent German speaking Customer Success professionals looking for opportunities in the Tech / SaaS space. Summary We're looking for experienced Customer Success professionals to help our customers realise and improve the value of their subscriptions and services for a company that offers database functionalities and search...
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Medical Advisor
2 days ago
Dublin, Ireland Allianz Popular SL. Full timeMedical Advisor - German or French Speaker Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span health and employee benefits, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and...
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Apply Now! Customer Success Manager
1 week ago
Dublin, Ireland Cpl Healthcare Full timeI am looking to speak with fluent German speaking Customer Success professionals looking for opportunities in the Tech / SaaS space. Summary We're looking for experienced Customer Success professionals to help our customers realise and improve the value of their subscriptions and services for a company that offers database functionalities and search...
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German Customer Support Specialist
1 week ago
Dublin, Ireland HuntsBot Full timeAs a Customer Support Specialist, you will work directly with HubSpot customers across phone, chat, and web channels to resolve product-related queries as a trusted advisor. You'll deliver a human and proactive support experience, applying creative problem-solving to help customers optimise their use of HubSpot tools and grow their businesses. Collaboration...
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Dublin, Ireland Google Inc. Full timeApps Growth Manager, Google Customer Solutions (German/French) corporate_fare Google place Dublin, Ireland Apply Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of experience in a mobile, apps and digital advertising, consultative sales, business development, online media environment, or marketing role. -...
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Dublin, Ireland Google Full timeAccount Strategist, Mid-Market Sales, Google Customer Solutions (English, German) Location: Dublin, Ireland Early Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of advertising,...
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Dublin, Ireland Google Full timeAccount Executive, Mid-Market Sales, Google Customer Solutions (English, German) Location: Dublin, Ireland Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in advertising, consultative sales, business development, or IT, or 3 years of experience with an advanced degree. - Ability to travel 20% of the...
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Dublin, Ireland Google Full timeStrategic Agency Manager, Google Customer Solutions (English, German) corporate_fare Google place Dublin, Ireland Apply Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in business development, partnerships, management consulting, or account management in the Digital Marketing/Advertising...
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▷ (1/25/2025 A) Care Advisor - German
3 days ago
Dublin, Ireland Allianz Popular SL. Full timeAllianz Partners provides global and local health insurance and other employee benefit solutions, health services, administration and reinsurance to its partners and customers around the world who include multinational corporations, SMEs, IGOs, NGOs and private families. We combine digital innovation, data insights and health expertise to make access to care...
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Customer Advisor
5 days ago
Dublin, Ireland B&Q Limited Full timeOverview Customer Advisor Part Time - 15 hours a week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £12.21 per hour B&Q St Neots We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...
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Dublin, Ireland Google Inc. Full timeSenior Account Executive, Mid-Market Sales, Google Customer Solutions, German Market (English, German) Location: Dublin, Ireland Experience Level: Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within the relevant area. Minimum Qualifications: - Bachelor's degree or...
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German Business Development Coordinator
1 week ago
Dublin, Ireland Abrivia Full timeJob Title: German Business Development Coordinator Salary: €52,000 OTE + benefits Location: Dublin City South *hybrid* As a successful German Business Development Coordinator, you will be responsible for dealing with prospects/leads from current clients and past clients. You will be reaching out to understand their current client needs and matching their...
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Dublin, Ireland Google Inc. Full timeSenior Strategic Agency Manager, Google Customer Solutions (English, German) Location: Dublin, Ireland Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Minimum Qualifications: - Experience in Google Ads sales. - Experience in sales, including various...
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Dublin, Ireland Google Inc. Full timeSenior Account Strategist, Mid-Market Sales, Google Customer Solutions (English, German) corporate_fare Google place Dublin, Ireland Apply Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. -...
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Dublin, Ireland Google Full timeAccount Manager, Enterprise Tech Large Customer Sales (German) corporate_fare Google place Dublin, Ireland Apply - Bachelor's degree or equivalent practical experience. - 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in German fluently to support German...
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Dublin, Ireland Google Inc. Full timeAccount Manager, Retail Home, Large Customer Solutions (German) Location: Dublin, Ireland Early Experience Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of advertising,...
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Dublin, Ireland Google Full timeAccount Strategist, Mid-Market Sales, Google Customer Solutions Alpine (German, English) Location: Dublin, Ireland Early Experience Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of...
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Customer Advisor
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Dublin, Ireland Brightwater Full timeMembership Advisor About the Role: Our client a growing Irish SME specialising in Insurance are hiring Membership Advisor to join our growing team. The successful candidate will be responsible for the renewal, collection, and settlement of members' subscriptions, incorporating liaison on the completion and vetting of members' proposals for approval by...
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Dublin, Ireland Google Inc. Full timeSenior Account Manager, Healthcare, Large Customer Sales (German) corporate_fare Google place Dublin, Ireland Apply Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in advertising, consultative sales, business development, in an online media environment, or marketing role. - Ability to communicate in...
