Service, Quality and Improvement Associate

8 hours ago


Cork, Ireland Clearstream Fund Centre S.A., Cork Branch Full time

Learn. Develop. Grow. But always: Share value Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We're excited about the future because we are the ones shaping it. Let's do this together by sharing value Who we are Tracing its origins to 1585, Deutsche Borse Group has become one of the world's leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What's your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations. Cork Your career at Deutsche Borse Group Are you looking for a new challenge and exposure to Global Fund Operations Management? This is an excellent opportunity to support the change, risk, and quality management capabilities of Global Fund Operations. You'll be involved in a variety of departmental support activities and strategic projects. Why Join Us? Inclusive Environment: We value diversity and strive to create an inclusive workplace where everyone feels welcome. Supportive Training: Comprehensive training and ongoing assistance will be provided to ensure a smooth transition into your new role. Ample learning opportunities and mentorship. Career Growth: Opportunities to expand beyond the advertised role and team/unit based on the company's needs. Key Responsibilities Produce management reports for Global Funds Operations. Manage corporate requests, including intercompany, outsourcing, and risk assessments, ensuring compliance with legal requirements and internal policies. Track departmental audit findings and assist operational teams in risk mitigation. Participate in assessing the impact of regulatory changes in collaboration with the dedicated business area. Review and resolve MIFID reporting "business" related errors. Assist with coordination and review of Departmental Business Continuity Plans. Track departmental claims and operational incidents. Ensure quality control and review of corporate documents (e.g., Standard Operating Procedures) to comply with company standards. Engage in priority projects, working independently or with support from specific teams and/or SME groups. Promote and drive our company culture, ensuring our four pillars are at the forefront of our processes and projects. Summary of Profile Minimum 2-3 years of professional experience in an international Financial Services industry environment, Big Four or similar Good command of MS Office applications - particularly MS Excel, Powerpoint The ability to collate, summarise, and analyse data and experience of using associated visualisation tools would be an advantage e.g., PowerBI, Tableau Knowledge of Clearstream Investment Funds systems, processes and services is a strong advantage High level of organization and attention to detail Strong experience in adapting to change Ability to manage time and multiple commitments/projects simultaneously Results orientation Integrated thinking Problem solving skills Confident communicator with the ability to build and maintain relationships with multiple stakeholders at all levels Experience, Qualifications & Background Ideally Required Note to Applicants: We understand that not everyone will meet all the criteria listed. If you are passionate about this role and believe you have the skills and drive to succeed, we encourage you to apply. We are committed to supporting your growth and development. #ClearstreamCork



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