Client Services Executive

5 days ago


Dublin, Ireland JS3 Recruitment Ltd Full time

Client Services Executive (Ireland)The RoleTo ensure my client retain their position at the forefront of this exciting and rapidly developing logistics industry, we are currently seeking an experienced Client Services Executive from this sector.It is essential that they find people who will share their company values and want to be part of their future success. Our client is a customer centric company, which means they always place their customers first, and this mentality is expected from all areas of the organization. It is therefore essential that employees have a customer service ethic which drives everything they do, on top of their individual skill sets.If you relish a challenge, and feel you have what it takes to work at the peak of the global logistics industry, our client is looking to appoint the best talent to develop their business performance.Role Overview:• First point of contact for all client enquiries• Log, progress and resolve client enquiries and feedback to agreed timelines• Build and develop excellent business relationships with clientsKey Responsibilities:• To provide excellent client care and service to all external and internal inquiries• Respond to all enquiries in a professional manner to ensure the client experience is exceptional• Communicate in an effective and efficient manner with all key stakeholdersEssential Requirements:• Minimum 2 years experience in a client services environment• Excellent Microsoft Office skills is essential and experience of Warehouse Management Systems is desirable• Excellent communications skills, both written and oralOther Information:Our client operates in a fast paced, dynamic environment within an inclusive culture, where the customer comes first and teamwork and professionalism make them stand out from the competition.They are looking for a self-starter, who is proactive, approachable, resilient and is a team player, who can multi-task, manage priorities and works well under pressure and possesses excellent communication skills



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