Regional Operations Director

1 week ago

Dublin, Ireland Staycity Full time

OverviewStaycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.We are now hiring aRegional Operations Director for Staycity Ireland, where the successful individual will lead seven busy and vibrant aparthotels across Dublin City Centre, with a total key count of ****, with further expansion to come.You will drive our teams to deliver exceptional service, create memorable guest experiences and champion innovation in every aspect of the business.BenefitsPaid family leave (>1 year of service)Pension scheme with ZurichHealth and Dental care with LayaBonus scheme that rewards high performers; based on our core values and tied to individual property goalsDiscounted rates for overnight stays for you, your family and friendsRefer and earn scheme - earn up to £/€550Cycle to work schemeEducation SupportVolunteer days: 2 paid volunteer days per yearSupport for you and your family when you need it with our Employee Assistance Program (EAP)What you can do for us:Lead and inspire our teams:Partner with our General Managers and HOD's to build engaged, high-performing, core values-led teamsLead with empathy, energy and accountabilityChampion a culture of collaboration, recognition and hospitality excellenceDrive operational excellence:Set ambitious but achievable operational goals and lead your teams to exceed themEnsure day-to-day operations are seamless, efficient, and aligned to brand standardsLead audit, health & safety, and compliance performance across all French locationsDeliver standout guest experiences:Own the guest journey across all touchpointsUse guest feedback, data, and insight to continually elevate experience deliveryFoster a culture of quality, warmth and proactive problem solvingCollaborate across the business:Work closely with central support teams - from People, Finance and Marketing to L&D, Tech and F&B - to drive the success of our French locationsBe a brand ambassador, both internally and externallyGrow and develop talent:Identify, develop, and retain great peopleSupport GMs to lead their teams confidently and consistentlyBuild strong internal pipelines and succession plansOwn the numbers:Deliver strong commercial results across all sitesCreate and manage budgets, forecasts, and business plansUse data and insight to drive revenue, control costs, and improve marginsWe would love you to have:Multi-site leadership experience with an absolute minimum of 4 years leading multiple hospitality locations at GM, Cluster, Regional or Senior levelF&B knowledge: A strong understanding of the F&B space - from concept to delivery to scalingDemonstrable knowledge of the Irish/European hospitality and hotel marketCommercial and strategic mindset: Comfortable working with data, budgeting, forecasting and decision-making at scalePeople-first leadership: You engage, develop and inspire cross-functional teams with clarity and careGrowth and innovation mindset: You love trying new things, challenging assumptions and raising the barStart your Staycity Group journey - apply now#J-*****-Ljbffr

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