Regional Operations Director

7 days ago


Dublin, Ireland Staycity Full time

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller. We are now hiring a Regional Operations Director for Staycity Ireland, where the successful individual will lead seven busy and vibrant aparthotels across Dublin City Centre, with a total key count of 1125, with further expansion to come. You will drive our teams to deliver exceptional service, create memorable guest experiences and champion innovation in every aspect of the business. Benefits Paid family leave (>1 year of service) Pension scheme with Zurich Health and Dental care with Laya Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, your family and friends Refer and earn scheme - earn up to £/€550 Cycle to work scheme Education Support Volunteer days: 2 paid volunteer days per year Support for you and your family when you need it with our Employee Assistance Program (EAP) What you can do for us: Lead and inspire our teams: Partner with our General Managers and HOD's to build engaged, high-performing, core values-led teams Lead with empathy, energy and accountability Champion a culture of collaboration, recognition and hospitality excellence Drive operational excellence: Set ambitious but achievable operational goals and lead your teams to exceed them Ensure day-to-day operations are seamless, efficient, and aligned to brand standards Lead audit, health & safety, and compliance performance across all French locations Deliver standout guest experiences: Own the guest journey across all touchpoints Use guest feedback, data, and insight to continually elevate experience delivery Foster a culture of quality, warmth and proactive problem solving Collaborate across the business: Work closely with central support teams - from People, Finance and Marketing to L&D, Tech and F&B - to drive the success of our French locations Be a brand ambassador, both internally and externally Grow and develop talent: Identify, develop, and retain great people Support GMs to lead their teams confidently and consistently Build strong internal pipelines and succession plans Own the numbers: Deliver strong commercial results across all sites Create and manage budgets, forecasts, and business plans Use data and insight to drive revenue, control costs, and improve margins We would love you to have: Multi-site leadership experience with an absolute minimum of 4 years leading multiple hospitality locations at GM, Cluster, Regional or Senior level F&B knowledge: A strong understanding of the F&B space - from concept to delivery to scaling Demonstrable knowledge of the Irish/European hospitality and hotel market Commercial and strategic mindset: Comfortable working with data, budgeting, forecasting and decision-making at scale People-first leadership: You engage, develop and inspire cross-functional teams with clarity and care Growth and innovation mindset: You love trying new things, challenging assumptions and raising the bar Start your Staycity Group journey - apply now


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