French Security And Fraud Prevention Analyst Dublin, Ireland

3 weeks ago

Dublin, Ireland Interactive Brokers Group, Inc. Full time

French Security and Fraud Prevention Analyst
Dublin, Ireland
Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.
We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories.
We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers.
Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years.
Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
Junior Client Services Fraud and Security Analyst (French Speaker) - Hybrid
Client Operations - Security and Fraud Prevention (SFP)
Interactive Brokers Ireland Limited ("IBIE") is part of the wider Interactive Brokers Group, servicing over 2.5 million clients in more than 200 countries & territories.
We are based in Dublin 1 with over 120 employees of the wider 2900+ global headcount.
Our innovative products allow our clients access to 160 global markets in as many as 26 currencies.
Our mission is to create technology to provide liquidity on better terms.
Compete on price, speed, size, diversity of global products and advanced trading tools.
IBIE seeks a Junior Security and Fraud Prevention Analyst for its Client Operations—Security and Fraud (SF) team.
We seek a motivated, analytical, and methodical individual with a background in the financial services industry and a professional demeanor to join an exciting team that will help shape one of the world's strongest trading and brokerage brands.
The ideal candidate will display passion, integrity, commitment, and drive to deliver a positive, differentiated service.
Your Responsibilities:
Proactive handling of client exceptional inquiries via callbacks - verbal and video client verification.
Handling escalations of client inquiries about IBKR's security system via tickets.
Problem management with a focus on security protocols and practices.
Handling escalations of suspicious client activity or behavior to Senior SFP Analysts.
Proactive tracking of fraud cases and trends realized.
Creation of on-the-job training and fraud awareness material.
Qualifications and Experience:
2+ years' experience in an information or fraud prevention role.
BSc in STEM areas (Science, Technology, Engineering and Mathematics).
Proficient in Windows and/or macOS computer systems and basic office applications.
Maintain up-to-date knowledge of the security industry as it relates to IBKR, including:
Information Security.
Languages: Must have fluency in French and English.
Required Skills:
Analytical approach to problem-solving.
Excellent communication (spoken and written) and interpersonal skills.
Ability to engage and maintain a conversation with clients.
Ability to build rapport, handle objections and actively steer communications to collect required information and assist.
Ability to learn and adapt to new information and technology platforms.
Navigating multiple computer applications while interacting with clients.
#J-18808-Ljbffr

  • French Security And Fraud Prevention Analyst

    3 weeks ago

    Dublin, Ireland Interactive Brokers Group, Inc. Full time

    French Security and Fraud Prevention AnalystDublin, IrelandCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...

  • French Security and Fraud Prevention Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Interactive Brokers Group, Inc. Full time

    French Security and Fraud Prevention AnalystDublin, IrelandCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...

  • French Speaker

    21 hours ago

    Dublin, Ireland Interactive Brokers Ireland Limited Full time

    Client Services Fraud and Security Analyst (French Speaking) Client Operations Dept Security and Fraud Prevention (SFP) - Team Interactive Brokers Ireland Limited (IBIE), is part of the wider Interactive Brokers Group servicing over 2.5 million clients in more than 200 countries & territories. We are based in Dublin 1 with over 120 employees of the wider...

  • IT Security Analyst, Dublin, Ireland

    1 week ago

    Dublin, Ireland Mercury Engineering Ltd Full time

    Mercury is the European leader in construction solutions. We build and manage complex engineering & construction projects for the world's leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage...

  • Security Officer

    3 weeks ago

    Dublin, Ireland Securitas Security Ireland Full time

    Social network you want to login/join with:Securitas Security Services are currently recruiting Security Officers to be based in Dublin City Centre .€14.50 per hour plus night shift allowance of €16.80 per shift and Sunday allowance of €3.44.*All Securitas interviews are conducted online via video call*Primary function is the prevention of anything...

  • IT Security Analyst

    5 days ago

    Dublin, Ireland PartnerRe Full time

    Company Description PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world. Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with...

  • Senior IT Security Analyst

    24 hours ago

    Dublin, Ireland Cpl Full time

    Job Title: Senior IT Security AnalystLocation: Dublin 2 /Hybrid Salary: Up to €80, (Neg) + performance bonus (paid in April)Benefits: Pension + other benefits About the Role: We are seeking a Senior IT Security Analyst to join a growing IT Security team. You will play a key role in monitoring, detecting, and responding to cybersecurity threats, while...

  • Community Operations Analyst

    4 days ago

    Dublin, Ireland Cpl Healthcare Full time

    Community Operations Analyst - French SpeakersLocation:DublinContract type:PermanentWork model:Onsite (Sandyford)Working hours:Monday to Sunday (5x7) - Day (9am -5.30pm)Language:FrenchAt Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years.From...

  • Data Scientist

    21 hours ago

    Dublin Pike, Ireland PayPal Full time

    Join to apply for the Data Scientist - Dublin role at PayPal Join to apply for the Data Scientist - Dublin role at PayPal The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and...

  • Senior Security Analyst

    8 hours ago

    Dublin, Ireland Ornua Co-Operative Limited Full time

    We are hiring a Senior IT Security Analyst to work in our growing IT Security team.You will monitor our computer networks for security issues, install security software, and document any security issues or breaches you find.You will have a strong background in Windows operating systems, with good experience in cyber security, including knowledge of...