Hospitality Manager

2 weeks ago

Dublin, Ireland Performing Arts Forum Full time

Purpose of the RoleThis position offers a unique opportunity to work in the heart of the Irish film industry and contribute to the growth and success of a world-class film festival.The Hospitality Manager is responsible for overseeing all aspects of guest hospitality for DIFF, ensuring a seamless and high-quality experience for all invited guests.This includes managing travel, accommodation, dining, transport logistics and budgetary oversight while aligning with the festival's strategic goals and partner expectations.Key ResponsibilitiesManage all travel and accommodation arrangements for festival guests, including flights, hotels and hospitality venues.Develop and distribute detailed itineraries covering all apsects of the guests' visit: travel, accommodation, dining, transport and scheduled commitments.Ensure guests are informed of which costs are covered by DIFF and which are their own responsibility.Liaise with ground transport partner and festival drivers to ensure timely and efficient travel aligned with flight schedules, screenings and events.Manage hospitality budgets in collaboration with the Finance Officer, ensuring all expenditure remains within allocated budget.Communicate with guests and their agents regarding marketing and PR opportunities, ensuring alignment with DIFF's objectives and those of key supporters.Collaborate with Marketing, PR and Box Office teams to relay guest needs and requests.Liaise with hotels, restaurants and other suppliers to ensure high-quality service and experience for guests.Identify and implement value-adding opportunities to enhance the festival experience.Ensure that itineraries are followed and commitments are met, maintaining a smooth and professional guest experience.Report any issues at venues or with suppliers that may impact other departments such as Box Office or Marketing.Qualifications & ExperienceMinimum 4 years proven experience in hospitality or event management, preferably within a cultural or festival setting.Strong organisational and communication skills.Ability to work collaboratively across departments and with external partners.Attention to detail and proactive approach to problem solvingKey InformationReporting to: Festival ManagerDirect Reports: Hospitality AssistantKey Relationships: Executive Festival Director, Finance Office, Festival Production Manager, Publicist, Marketing TeamWork Pattern: Full TimeDeadline: 5pm, 16th October ****Duration: 17th November *********th March ****Place of Work: DIFF Office, Digital Hub, Thomas Street, Dublin 8 & Festival VenuesHow to ApplyPlease sendCV and a covering letter(max 2 x A4 pages) outlining your interest and experience to******with the subject line 'Hospitality Manager application'Deadline to apply: 5pm, 16th October ****Applicants must be eligible to work in the Republic of IrelandDublin International Film Festival is an equal opportunities employer and encourages applicants from all backgrounds, ethnicities and communities.#J-*****-Ljbffr

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