Call Handler
4 days ago
Our client, a leading provider of comprehensive employment law, HR, and health & safety services to small and medium-sized businesses on a global scale, are looking for a Call Handler to join their team. This role is an excellent opportunity for anyone looking to gain administrative experience within a HR environment or something with client centric approach to their work and passion for customer service. The role also offers a fantastic opportunity to be able to progress within the company. The successful candidate will be working in a large team as the first point of contact within the Advisory/Sales Department. The role will see the successful candidate, triaging client/prospect calls to ensure all our calls are handled by the correct HR Consultant or department, as well as ensuring that all Advisory/sales department emails are handled and distributed in a timely manner. Day To Day Responsibilities As a Call Handler Using excellent customer service skills to service a high volume of inbound calls with a view to setting the right next action be it a scheduled call back or a direct transfer should the right consultant become available. Use the telephone system Ring Central and the staff scheduling system in order to monitor the availability of staff who are able to receive incoming calls. Ensure records are accurate by entering information onto the advice system and other relevant logs and computer systems, where necessary. To ensure client confidentiality is maintained. To establish and maintain efficient working relationships with colleagues and clients. Administration tasks and clerical duties to include day to day workflow management of HR tasks within the HR system. To occasionally handle internal calls from staff around workflows and task levels. Assisting the Business Support Team where necessary Requirments A can-do attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. Ability to work in a fast-paced and high energy environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure Skills: Call Handler
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Reinsurance Claims Handler
4 days ago
Dublin, Ireland Abrivia Full timeLocation: Dublin City Role: Reinsurance Claims Reinsurance Claims Handler wanted for Global Reinsurance Group-Dublin City/Hybrid Abrivia are currently recruiting for a Reinsurance Claims Handler to join our client, a leading international reinsurance company, at their Dublin office. This role offers a unique opportunity to work across diverse reinsurance...
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Abrivia | Reinsurance Claims Handler
4 weeks ago
Dublin, Ireland Abrivia Full timeLocation: Dublin City Role: Reinsurance Claims Reinsurance Claims Handler wanted for Global Reinsurance Group-Dublin City/Hybrid Abrivia are currently recruiting for a Reinsurance Claims Handler to join our client, a leading international reinsurance company, at their Dublin office. This role offers a unique opportunity to work across diverse reinsurance...
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Assistant Claims Manager
1 hour ago
Dublin, Ireland FBD Holdings Full timeCompany description: FBD Holdings PLC Job description: Job Overview Reporting directly to the Claims Manager- Direct Injury Settlement team, the successful candidate will assist in delivering excellence in claims management with particular focus on: developing individual handling expertise; delivering cost effective settlement outcomes; assuring quality and...
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Claims Handler
5 days ago
Dublin, Ireland FBD Holdings Full timeCompany description: FBD Holdings PLC Job description: Job Overview To efficiently and cost effectively handle; negotiate and settle claims within designated authority and agreed services standards. Job Responsibilities Manage the First Notification of Loss to determine correct area for handling and liability in line with policy cover. Allocating claims that...
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AON | Claims Advocate
4 weeks ago
Dublin, Ireland AON Full timeClaims Advocate Are you an experienced Claims Handler? Have you got experience in dealing with multiple lines of insurance business and advocating on behalf of clients? Aon Ireland is inviting you to apply for the role of Claims Advocate! This is a hybrid role with the flexibility to work both virtually and from our Dublin office. Aon is in the business of...
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Claims Advocate
5 days ago
Dublin, Ireland AON Full timeClaims Advocate Are you an experienced Claims Handler? Have you got experience in dealing with multiple lines of insurance business and advocating on behalf of clients? Aon Ireland is inviting you to apply for the role of Claims Advocate! This is a hybrid role with the flexibility to work both virtually and from our Dublin office. Aon is in the business of...
