Principal, Strategic Solution Engineer

4 weeks ago

Dublin, Ireland Salesforce, Inc.. Full time

We're looking for exceptional candidates to join the EMEA
SMB Solution Engineering team
, aligned to the UKI Market.
The
Strategic Solution Engineer (SE)
is responsible for presenting
Salesforce's product offerings and architecture
in the best light to prospects and customers, instilling confidence in our technology, and addressing all technical objections in the sales cycle.
This role goes beyond traditional solution engineering to focus on
SMB-specific strategy, thought leadership, and go-to-market execution
.
The Strategic SE must have a strong desire to leverage their
technical, sales, industry and transformative expertise
to drive pipeline, engage key stakeholders, and influence industry-wide digital transformation.
Key Responsibilities
Serve as a SMB industry thought leader with a point of view, both internally and externally
Establish strong technical credibility and professional rapport with customers, partners, and internal collaborators
Contribute to pipeline creation, working closely with account teams to identify and develop new opportunities
Lead local industry technical go-to-market (GTM) strategies, such as Agentforce, and craft Salesforce's industry point of view (POV)
Develop and deliver compelling demonstrations, business value assessments, and go-to-market assets that resonate with customers
Engage in market awareness activities, including speaker engagements, industry forums, and thought leadership content
Act as the voice of UK&I customers to the Product and Global CoE teams, providing feedback to advise roadmap decisions
Collaborate across Salesforce's global teams to ensure consistency in messaging, approach, and execution
Work with partners in the local market to align on industry messaging, competitive positioning, and ecosystem engagement
Provide competitive insights to help advise go-to-market positioning and customer strategies
Drive multiplier impact on strategic accounts, ensuring scalable success across the industry
Educate internal teams on industry trends, challenges, and best practices to improve collective expertise
Focus on strategic opportunities, accounts, and industry motions, delivering industry-specific innovation
Participate in all appropriate training and certifications to maintain deep product and industry expertise
Meet and exceed quarterly and annual objectives as assigned by management
Required Qualifications
Proven experience as a solution/sales engineer for a CRM company or similar technology
Understanding of Cross Cloud technologies
Experiences in driving transformational changes across an SMB organisation
Crucial to demonstrate an understanding of key industry processes including appropriate AI use cases
Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.
We are open to a variety of backgrounds for the role.
Shown oral, written, presentation, and interpersonal communication and relationship skills
Time management skills in a dynamic team environment
Ability to work as part of a team to tackle problems in dynamic, energising environments
Inquisitive, practical, and passionate about technology and sharing knowledge and standard processes
Willing and able to travel occasionally
*LI-Y
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