Night Manager

Job DescriptionLocation:Dunboyne Castle Hotel & Spa, Maynooth RoadJoin our fabulous team at Dunboyne Castle Hotel & Spa as a Night Manager.The Night Manager is an exciting role that involves providing comprehensive support across all departments to ensure our operation runs smoothy and our guests experience a high quality stay.About UsDunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside.The Georgian mansion which welcomes visitors today was originally built in ****, on the same site as the original castle.Dunboyne Castle was acquired by Mr. Thomas Röggla in December ****.The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey's Point, Mount Wolseley & Aghadoe Heights.As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.Role & ResponsibilitiesAll our team pride themselves in offering exceptional guest service to ensure we always go above our service standards.Your role with us will include:To carry out all tasks in accordance with procedures as outlined in the Front Office Standards Manual.To ensure that all aspects of invoicing, security and cash handling are followed at all times in accordance with the Hotel Policy.To ensure the highest standards of presentation and cleanliness of the Hotel are maintained at night.To carry out all necessary tasks pertaining to Night Audits, including relevant reports and cash procedures.Supervise the night porters, ensuring that they carry out all duties assigned to them.To roster the Nights team in accordance to levels of business and budget requirementsDeal with all customer queries at the Front Desk, including wake-up calls, taxis & newspapers.To ensure that the Hotel is secure at all times, and safe for guests e.g. that no emergency exits are blockedTo ensure the successful training and development of all within the department and maintain records of same.To ensure department members are conversant with and aware of Quality Standards in department and that those standards are fully implemented.Conduct performance appraisals for all Night Staff.RequirementsAbout The RoleExcellent leadership capabilities to effectively manage a large team.Previous experience in a Night Auditor or Assistant Night Manager.The ability to work towards achieving financial goals and targets.Proven ability to supervise and direct team members with a track record of delivering guest satisfaction, employee retention and engagement.Strong ability to work efficiently and deal with busy periods competently.Strong communication skills, both verbal and written.Self-Motivated and Enthusiastic.Excellent Interpersonal Skills.Perks & Benefits of working at Dunboyne Castle Hotel & SpaWe Offer The Below To All Our Team MembersA welcoming & supportive team environmentOpportunities for development within the Hotel & wider Windward GroupMeal on dutyRefer a friend schemeStaff discounts throughout the Hotel & its sister propertiesComplimentary car-parkingEmployee Assistance ProgrammeDigital Wellness ProgrammeCompetitive Salary & hourly ratesTeam awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat daysAbout Windward ManagementDunboyne Castle Hotel & Spa is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx.2,000 keys* in Ireland and Continental Europe.Founded in ****, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join us today as a Night ManagerSkills NeededHospitality, PeopleAbout The CompanySince its inception in ****, Windward Management Limited has built a reputation for excellence in hotel management.With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management.Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential.Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people.Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.Company CultureAt Windward Management, people are at the heart of success.The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence.Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance.Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations.This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively.For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.Required CriteriaCandidate must have fluent verbal and written EnglishCandidate must have strong computer skillsDesired CriteriaCandidate must have experience using Microsoft ExcelCandidate must have experience using Opera PMSClosing DateWednesday 29th October, ****Contract TypefulltimeSalaryBased on Experience