Hr Contact Centre Executive

2 weeks ago

Dublin, Ireland September Consulting Ltd Full time

Overview
2+ years as a HR Administrator / HR Executive, ideally in a shared services environment.
What's the opportunity?
We all rely on our smart devices, but have you ever thought about what actually makes them smart?
Our client is the world's leading provider of tech hardware.
They\'re at the top of their industry, creating the
smart components
that drive the world we live in.
They are currently looking for an experienced
HR Service Centre Associate
, to join their fast moving HR team for a 5 month contract duration.
In this role, you'll provide exceptional support to employees, manage inquiries, and ensure smooth operations within the HR Service Centre.
You'll be an integral part of a team dedicated to improving HR services and enhancing employee experience.
Responsibilities
Respond to questions on HR administrative procedures and practices across various communication channels
Log, track, and follow up on employee requests and inquiries in our HR systems
Guide employees on HR services and promote the use of self-service tools like the HR Portal
Research and resolve inquiries efficiently, prioritizing urgent matters
Proactively resolve the root cause of employee concerns and provide accurate solutions
Test and validate responses for an HR Virtual Agent (Chatbot), ensuring accuracy
Maintain compliance with HR service processes and ensure SLAs are met
Collaborate on continuous improvement initiatives to enhance HR processes
Participate in training sessions to stay up-to-date with policies and best practices
Qualifications
2+ years as a HR Administrator / HR Executive, ideally in a shared services environment
You thrive in fast-paced environments and are comfortable managing multiple priorities.
Your strong communication skills and attention to detail ensure that you deliver accurate, timely solutions to employees.
You are highly adaptable, eager to solve problems, and always looking for ways to improve processes.
Strong commitment to confidentiality, customer service, and team collaboration.
This is a 5 month contract opportunity—If it sounds like you, contact me TODAY
#J-18808-Ljbffr

  • HR Contact Centre Executive

    3 weeks ago

    Dublin, Ireland September Consulting Ltd Full time

    Overview 2+ years as a HR Administrator / HR Executive, ideally in a shared services environment. What’s the opportunity? We all rely on our smart devices, but have you ever thought about what actually makes them smart? Our client is the world’s leading provider of tech hardware. They/'re at the top of their industry, creating the smart components...

  • Contact Centre Agent

    1 week ago

    Dublin, Ireland Europcar Full time

    Contact Centre Agent- Head Office- Santry, Dublin 9. Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Contact Centre Agent in our Head Office to work as part of our dynamic and fast-paced team, reporting into the Contact Centre Manager. As a Contact centre agent you will be working in an...

  • Consumer Contacts Executive- Executive Officer

    1 week ago

    Dublin, Ireland Cpl Full time

    The Competition and Consumer Protection Commission (CCPC) is currently seeking a Consumer Contacts Executive at Executive Officer grade to join their Communications Division.Division OverviewOur Communications Division promotes public awareness and understanding of the role of the CCPC. We empower consumers by providing information and education on consumer...

  • Consumer Contacts Executive- Executive Officer New

    1 week ago

    Dublin, Ireland CPL Full time

    The Competition and Consumer Protection Commission (CCPC) is currently seeking a Consumer Contacts Executive at Executive Officer grade to join their Communications Division. Division Overview Our Communications Division promotes public awareness and understanding of the role of the CCPC. We empower consumers by providing information and education on...

  • HR and Training Executive

    3 weeks ago

    Dublin, Ireland Saoirse Domestic Violence Services Full time

    HR and Training Executive At Saoirse Domestic Violence Services, we're looking for a HR and Training Executive to join our team. Make an Impact Where It Matters Most Are you a purpose-driven HR professional looking to make a tangible difference? AtSaoirse Domestic Violence Services (SDVS), we believe every team member plays a vital role in our mission to...

  • Head Of Hr

    4 weeks ago

    Dublin, Dublin City, Ireland Executive Edge Full time

    Head of HR / Professional Services Dublin 2 Our client is very successful well established business seeking a highly skilled and motivated Head of HR to join their management team.The Head of HR will play a strategic and operational role, building a strong organizational, positive and progressive culture.This is an excellent opportunity to work with talented...

  • HR Executive

    3 weeks ago

    Dublin, New Hampshire, Ireland Osborne Full time

    HR Executive & Executive Assistant to MDLocation: Dublin 2 – OnsiteSalary: €50,000+, DOEHours:  9-5.30pmOsborne Recruitment is delighted to present a fantastic opportunity for the role of an HR Executive & Executive Assistant to MD to join a creatively led, award winning architectural firm. Based in Dublin 2, this role is a perfect match for someone...

  • HR Executive

    3 weeks ago

    Dublin, Ireland Burren Amber Full time

    HR Executive We are currently recruiting for a HR Executive for our client. This position will suit a dynamic individual who is ambitious and career focused, with a keen interest in the development of people and the successful implementation of good HR practice, and have the ability to work very well in a multi-functional team environment, with a primary...

  • HR Executive

    3 weeks ago

    Dublin, Ireland Osborne Full time

    HR Executive – Perm Position  Hours: 9am to 5pm (Mon-Fri) Annual Leave: 23 Days Location:  Dublin 8 We are seeking an experienced HR Executive to join our client’s team in South Dublin. This is a fantastic opportunity for a driven HR professional to take ownership of the HR function and support both staff and management across a range of...

  • HR Executive

    4 weeks ago

    Dublin, Dublin City, Ireland Osborne Full time

    HR Executive – Perm Position Hours: 9am to 5pm (Mon-Fri)Annual Leave: 23 DaysLocation:  Dublin 8We are seeking an experienced HR Executive to join our client's team in South Dublin. This is a fantastic opportunity for a driven HR professional to take ownership of the HR function and support both staff and management across a range of areas.Recruitment...