Erp Technical Solutions Specialist

3 weeks ago

Dublin, Ireland Mike’S Hard Lemonade Co. Full time

What You'll Do
As our new
ERP Technical Solutions Specialist
within our Enterprise Solutions team.
In this role, you will provide technical QAD AUX expertise to design and deliver custom program solutions that meet the needs of our enterprise-wide QAD system user base.
You will work closely with the business to understand requirements, build strong relationships, and coordinate with other IT teams to ensure maximum application uptime.
This includes optimizing system usage, managing incident resolution, and overseeing service request fulfillment to ensure the QAD system operates at its full potential.
Additional key responsibilities include
Manage resource allocation and backlog prioritization with TPOs to deliver QAD AUX projects, enhancements, and long-term application support.
Define and maintain the QAD AUX product vision, strategy, and roadmap, aligning with business and IT objectives.
Gather and refine requirements, identifying new opportunities within the QAD ecosystem to drive business value.
Act as the link between technical and non-technical stakeholders, ensuring engagement and clarity in Agile delivery.
Oversee product performance, quality assurance, and budget, reporting value realization to governance bodies.
Resolve QAD-related incidents and requests in ServiceNow, following AMS processes.
Collaborate with cross-functional teams to influence technical priorities and strategic direction.
Lead continuous improvement initiatives to optimize delivery, system performance, and KPI alignment.
What You'll Bring
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
3+ years' experience in ERP product management, technical planning, and/or roadmap delivery roles.
Proven track record of designing and delivering ERP integrations, solutions, and enhancements.
Experience in Agile delivery environments, including backlog management, sprint planning, and stakeholder collaboration.
Proficiency in Progress OpenEdge ABL (4GL) and Object-Oriented (OO) ABL development and support.
Who you are
Strong collaboration, teamwork and relationship building skills across multiple levels and functions in an organization.
Ability to operate at both a strategic and executional level; ideate and directly execute.
Drive growth & outcomes; activate complex work, enlist others effectively, anticipate and remove roadblocks.
Move at pace.
Have a positive, proactive 'can do' attitude and an ambitiously curious mindset to be the best in your craft.
Promote ideas & curiosity; adding to your expertise, effectively articulates change, offers ideas and solutions.
Actively care & develop; championing our culture and cultivating trust.
Excellent communicator, compelling storyteller and fascinated by consumer behavior.
Mark Anthony Brands is an equal opportunity employer.
We encourage applications from individuals of all backgrounds who are eligible to work in the Republic of Ireland.
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