Social Media Content Analyst

1 week ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

SOCIAL MEDIA CONTENT ANALYST - ALBANIAN SPEAKER
Are you an Albanian speaker with a passion for social media?
Ready to make a real impact online?
We're looking for a
Social Media Content Analyst
to help shape a safer and more positive digital space.
This is your chance to use your skills to contribute to a meaningful cause while working with a team that values your expertise.
Together, we can make a difference in creating a better online community for everyone.
We offer:

• A full-time, permanent contract with Covalen

• A choice of
day shift
(9am to 5:30pm) or
evening shift
(6pm to 2am) from Monday to Friday, with
occasional weekend
and
bank holiday
work

• A base annual salary of
€29,700k
, with
10% Quarterly Bonus
, OTE
32k

•
E
vening shift
has
an additional
25% increase
from 10pm to 2am, plus travel allowance, bringing total potential earnings up to
€39k

• 25 days of annual leave, private healthcare, and pension contributions

• Extensive training and access to CPL's Wellness Programme

• Bike to Work and Tax Saver Scheme
You need:

•
Fluency in Albanian (C1/C2) and English (C1)

•
A valid Stamp 4, 1G, or EU passport
(required)

•
In-depth cultural understanding
and awareness of current affairs in the region

•
Strong problem-solving abilities, attention to detail,
and
critical thinking skills
Your Role:

• Investigate and resolve reported issues, including account support and abusive content, via our ticketing system

•
Enforce community guidelines by addressing reports of abuse on the platform

•
Stay updated on clients' products and community standards

•
Use your regional insights to provide scalable solutions and support the online community

•
Analyse data to continuously enhance user experience

•
Spot trends and escalate critical issues to the global team

•
Identify workflow inefficiencies and suggest improvements
Please note, this role may involve reviewing sensitive content, so working from our office in Sandyford - D18 - is essential
.
We're on the lookout for
ambitious, social-media-savvy individuals
who are driven to create a safer online environment.
If you're ready to bring your expertise to a rewarding cause, we want to hear from you
Apply now to
******
and join a team dedicated to
making a real-world impact
.
#J-18808-Ljbffr

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