Social Media Content Analyst

4 weeks ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

SOCIAL MEDIA CONTENT ANALYST - ALBANIAN SPEAKER
Are you an Albanian speaker with a passion for social media?
Ready to make a real impact online?
We're looking for a
Social Media Content Analyst
to help shape a safer and more positive digital space.
This is your chance to use your skills to contribute to a meaningful cause while working with a team that values your expertise.
Together, we can make a difference in creating a better online community for everyone.
We offer:

• A full-time, permanent contract with Covalen

• A choice of
day shift
(9am to 5:30pm) or
evening shift
(6pm to 2am) from Monday to Friday, with
occasional weekend
and
bank holiday
work

• A base annual salary of
€29,700k
, with
10% Quarterly Bonus
, OTE
32k


E
vening shift
has
an additional
25% increase
from 10pm to 2am, plus travel allowance, bringing total potential earnings up to
€39k

• 25 days of annual leave, private healthcare, and pension contributions

• Extensive training and access to CPL's Wellness Programme

• Bike to Work and Tax Saver Scheme
You need:


Fluency in Albanian (C1/C2) and English (C1)


A valid Stamp 4, 1G, or EU passport
(required)


In-depth cultural understanding
and awareness of current affairs in the region


Strong problem-solving abilities, attention to detail,
and
critical thinking skills
Your Role:

• Investigate and resolve reported issues, including account support and abusive content, via our ticketing system


Enforce community guidelines by addressing reports of abuse on the platform


Stay updated on clients' products and community standards


Use your regional insights to provide scalable solutions and support the online community


Analyse data to continuously enhance user experience


Spot trends and escalate critical issues to the global team


Identify workflow inefficiencies and suggest improvements
Please note, this role may involve reviewing sensitive content, so working from our office in Sandyford - D18 - is essential
.
We're on the lookout for
ambitious, social-media-savvy individuals
who are driven to create a safer online environment.
If you're ready to bring your expertise to a rewarding cause, we want to hear from you
Apply now to
******
and join a team dedicated to
making a real-world impact
.
#J-18808-Ljbffr



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