Tax Customer Service Agent

3 weeks ago

Dublin, Dublin City, Ireland Cornmarket Group Financial Services Ltd. Full time

Social network you want to login/join with:
At Cornmarket
, we look after the financial wellbeing of public servants and their families.
We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.
Role Purpose
We are looking for a Customer Service Agent to join our Tax Return Team.
The successful candidate will offer administrative support to a busy tax team.
Our Tax Customer Service Advisors are responsible for day to day phone cover, answering general client queries and directing calls to Tax Advisors as well as handling client policy administration.
Accountabilities of the Role
Process incoming tax return forms and supporting documentation effectively and efficiently within agreed timelines.
Administer day to day requirements of our policy holders
Administer day to day requirements of our policy holders
Answer client queries and allocate client correspondence
Advise customers regarding their membership, benefits, process & progress over the phone
Have a professional and empathetic approach to customer queries
Build familiarity with client base
Handle complaints and communicate decisions by presenting available solutions and options, ensuring clients are treated professionally at all times
Ensure that information provided is correct, complete and up to date by consulting the relevant data source
Comply with risk control and regulatory requirements that are relevant to this role
Maintain commercial awareness relevant to this role
Skills & Knowledge Required
Highly Organised
Prioritisation and organisation skills
Some tax knowledge desired but not essential
What We Can Offer You?
Flexible working from home options as part of our Cornmarket Flex ways of working
Significant investments in your professional development (e.g.
insurance qualifications, professional qualifications relevant to your role)
Annual leave (increases based on service)
Flexi leave (option to take additional annual leave)
Health insurance or wellness subsidy
Fully paid family leave types (maternity/paternity/surrogacy)
Performance based bonus/commission
Income protection
Life cover
Discounts on financial products
Employee Assistance Programme
Active Sports & Social Club
Strong communication skills but written and oral
Excellent organisational skills
Strong interpersonal and communication skills
Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment.
All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, marital status, membership of the Traveller Community, national origin, race, religion, sexual orientation.
We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process.
To request an accommodation, please contact our Talent Acquisition Team.
To review our data use practices, visit our
Recruitment Data Privacy Notice
.
#J-18808-Ljbffr

  • Tax Customer Service Agent

    4 weeks ago

    Dublin, Dublin City, Ireland Cornmarket Group Financial Services Ltd. Full time

    Who We AreAt Cornmarket, we look after the financial wellbeing of public servants and their families.We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.Role PurposeWe are looking for a...

  • Customer Service Agent

    4 weeks ago

    Dublin, Dublin City, Ireland Transdev Ireland Full time

    Job Title:Customer Service Agent Reporting to:Customer Service Manager Responsibilities In line with the service level set out within the operating contract, respond to all customer correspondence received which includes but are not limited to: Comments. General complaints. Enquiries. Suggestions. Commendations. Updating of all correspondence received in the...

  • Customer Service Agent

    2 weeks ago

    Dublin, Dublin City, Ireland Binance Full time

    Join to apply for the Customer Service Agent - Merchant Team role at BinanceJoin to apply for the Customer Service Agent - Merchant Team role at BinanceBinance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our...

  • Customer Service/Returns Agent

    3 weeks ago

    Dublin, Dublin City, Ireland Europcar Full time

    Returns Agent - Dublin Airport Join us this summer and receive a €500 sign-on bonus Bonus payable after 3 months of continuous service. Valid from June 23 to August 31, 2025. Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Returns Agent at our Dublin Airport location, reporting into the Airport...

  • Return Agent Customer Service

    1 week ago

    Dublin, Dublin City, Ireland Europcar España Full time

    Return Agent Customer Service page is loadedReturn Agent Customer ServiceSolicitar remote type Régimen de oficina total locations Dublin time type A tiempo completo posted on Publicado hoy job requisition id JR107349Job DescriptionJoin us this summer and receive a €500 sign-on bonusBonus payable after 3 months of continuous service.Valid from June 23 to...

  • Return Agent Customer Service

    1 week ago

    Dublin, Dublin City, Ireland Europcar Full time

    Return Agent Customer Service page is loadedReturn Agent Customer ServicePresenta candidatura remote type Completamente on premessa locations Dublin time type Full time posted on Offerta pubblicata oggi job requisition id JR107349Job DescriptionJoin us this summer and receive a €500 sign-on bonusBonus payable after 3 months of continuous service.Valid from...

  • Return Agent Customer Service

    2 days ago

    Dublin, Dublin City, Ireland Europcar Full time

    Return Agent Customer Service page is loadedReturn Agent Customer ServicePresenta candidatura remote type Completamente on premessa locations Dublin time type Full time posted on Offerta pubblicata oggi job requisition id JR107349Job DescriptionJoin us this summer and receive a €500 sign-on bonusBonus payable after 3 months of continuous service.Valid from...

  • Return Agent Customer Service

    2 days ago

    Dublin, Dublin City, Ireland Europcar España Full time

    Return Agent Customer Service page is loadedReturn Agent Customer ServiceSolicitar remote type Régimen de oficina total locations Dublin time type A tiempo completo posted on Publicado hoy job requisition id JR107349Job DescriptionJoin us this summer and receive a €500 sign-on bonusBonus payable after 3 months of continuous service.Valid from June 23 to...

  • Customer Service/returns Agent

    3 weeks ago

    Dublin, Dublin City, Ireland Europcar Full time

    Returns Agent - Dublin Airport Join us this summer and receive a 500 sign-on bonus Bonus payable after 3 months of continuous service.Valid from June 23 to August 31, 2025.Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Returns Agent at our Dublin Airport location, reporting into the Airport...

  • Return Agent Customer Service

    2 weeks ago

    Dublin, Dublin City, Ireland Europcar Full time

    Return Agent Customer Service page is loadedReturn Agent Customer ServicePresenta candidatura remote type Completamente on premessa locations Dublin time type Full time posted on Offerta pubblicata oggi job requisition id JR107349Job DescriptionJoin us this summer and receive a €500 sign-on bonus Bonus payable after 3 months of continuous service. Valid...