Insurance Agent

2 days ago

Dublin, Ireland Bracken Recruitment Full time

At Bracken Recruitment our client a Dublinbased Insurance Company are looking to expand their team and are hiring for a number ofPersonal Lines Customer Service Roles. You should be APA qualified with 1 year PQE in Personal Lines. Job Description: The successful candidate will work within our clients Insurance customer service department. The role will be dealing directly with customers, answering queries on their policies, renewal queries, mid-term adjustments and any other insurance queries our customers may have. The role provides an opportunity to get experience in the areas of customer service, customer retention and policy administration. Key Responsibilities: Ability to work in all sections of personal lines, including Renewals, Processing mid-term adjustments, after sales customer enquiries Building rapport with customers Retaining the existing business and working towards renewal retention targets Ensuring all data is kept up to date on applied relay systems Dealing with all customer requests in an efficient manner Providing a high level of customer service Ability to process administrative duties with a high level of accuracy and attention to detail Skills & Knowledge: Excellent organisational skills and the ability to prioritise and manage their daily tasks Ability to work on own initiative and as part of a team Ability to work within a fast paced environment Clear & proficient communication and negotiation skills Be motivated and have a positive outlook Experience & Qualifications: Minimum of 1 year experience in personal lines Minimum APA qualified Benefits Performance bonus Paid exam fees and study leave Insurance product discounts Hybrid working Sports & Social Club Staff can contribute to a PRSA pension plan For more info submit your CV and we will be in touch Skills: Personal Lines Insurance

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