Customer Service Administrator
3 weeks ago
Role: The company is currently seeking to employ a customer service administrator on a fixed - term (1 year), full time basis.
This person is responsible for all elements involved with ensuring a seamless and smooth pathway for patients referred to the TCP Homecare while promoting the highest standard of service at all times.
Key Responsibilities: Handling a high volume of calls both inbound and outbound from both healthcare professionals and patients.
Providing help and advice to customers, while ensuring all information gathered is accurate and relevant for the specific service to be delivered to the patient.
To accept and process patient referrals in a sensitive and professional manner, through an in-house bespoke electronic system.
Ability to follow SOPs / Workflows processes and procedures accurately.
Maintaining all records/correspondence/databases/documentation, electronic or other formats, in an accurate and legible manner within agreed policies.
Attention to detail in all aspects of the role is paramount.
To attend all company required meetings, training and other business in a prepared and punctual manner.
Filing, scanning, and other general office administrative tasks Report customer related concerns as required and complete any investigation as requested by management.
Ability to work in a fast paced environment, under own initiative and make decisions quickly and effectively.
Ability to work effectivity as part of team is vital.
Represents self in a professional and ethical manner at all times, To be courteous, polite and respectful to all customer, clients, healthcare professionals and colleagues ensuring that the highest quality of service is delivered at all times.
Ensure interdepartmental recognition, relationships and teamwork is maintained by communicating relevant information and ensuring a seamless process is in place for all patients / customers.
Responsible for the administration of daily/weekly/monthly documentation for departmental reviews and reports.
Daily scheduling and co-ordination in accordance with the service requirements.
Assist in the development of patient management protocols Assist in the development of patient IT systems and services Key Desirables Strong PC, administration, interpersonal and communication skills Familiarity or knowledge of medical terminology is an advantage.
Ability to deliver in a fast paced environment Ability to work under own initiative and make decisions quickly and effectively What We Offer in Return: Competitive annual salary 24 days of annual leave per annum Pension Scheme Health Insurance Employee Discount Card You Can Also Expect: A supportive and friendly working environment Regular training courses and opportunities to upskill Promotional opportunities Refer a Friend scheme Social events Skills: Administration Medical Customer Service
-
Customer Service Administrator
2 weeks ago
Dublin, Dublin City, Ireland Watershed Group Full timeGet AI-powered advice on this job and more exclusive features.The Watershed Group is Ireland's largest irish privately owned labelling, & packaging manufacturer with sites in Ireland and across Europe. The Group produces an industry leading range of innovative labelling solutions for the food, premium drinks, and pharma sectors, internationally. We have a...
-
Customer Service Administrator
3 weeks ago
Dublin, Dublin City, Ireland TCP Homecare Full timeSocial network you want to login/join with:Customer Service Administrator - Healthcare, Dublincol-narrow-leftClient:Location:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:cdf53cdc64b6Job Views:5Posted:19.06.2025Expiry Date:03.08.2025col-wideJob Description:TCP Homecare is a healthcare service provider,...
-
Customer Service Administrator
3 weeks ago
Dublin, Dublin City, Ireland Zurich 56 Company Ltd Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Service Administrator - 10 month contract85365Customer Services Administrator – 10 month contractZurich Life Assurance plc is seeking a Customer Services Administrator focused on understanding and responding to customer needs. We are looking for a highly...
-
Customer Services Administrator
3 weeks ago
Dublin, Dublin City, Ireland Royal College of Physicians of Ireland Full timeJoin to apply for the Customer Services Administrator role at Royal College of Physicians of IrelandJoin to apply for the Customer Services Administrator role at Royal College of Physicians of IrelandGet AI-powered advice on this job and more exclusive features.The Royal College of Physicians of Ireland is a postgraduate medical training college dedicatedto...
-
Customer Service Administrator
1 week ago
Dublin, Dublin City, Ireland 婵物捨 Full timeCustomer Services Administrator – 10 month contractZurich Life Assurance plc is looking for a Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills.Successful candidates will gain a thorough knowledge of the workings of a...
-
Customer Service Administrator
2 weeks ago
Dublin, Dublin City, Ireland Zurich Insurance Company Full timeCustomer Service Administrator – 10 month contractZurich Life Assurance plc is seeking a Customer Service Administrator to focus on understanding and responding to customer needs. We are looking for a highly motivated individual with excellent communication skills.Successful candidates will gain comprehensive knowledge of life insurance operations by...
-
Customer Service Administrator
3 weeks ago
Dublin, Dublin City, Ireland Infoempregos Full timeJob Description:The Administrator will report directly to the team leader of the Private Wealth Division.We provide a highly regarded and competitive package.We are looking for a young talent to join our team in a position with no previous experience.If you are proactive and want to learn, contact usRequirements:Willingness to learn and adapt to new...
-
Administrative Assistant
2 weeks ago
Dublin, Dublin City, Ireland beBee Careers Full timeAdministrative Assistant - Customer ServiceWe are looking for a highly motivated and organized individual to join our team as an Administrative Assistant - Customer Service. As the first point of contact for our clients, you will be responsible for providing exceptional customer service, answering phone calls, responding to emails, and resolving any issues...
-
Customer Service Administrator
3 weeks ago
Dublin, Dublin City, Ireland Infoempregos Full timeJob Description:No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us.We are looking for a young talent to join our team in a position with no previous experience.If you are proactive and want to learn, contact usRequirements:Willingness to learn and adapt to new...
-
Customer Service Administrator
2 weeks ago
Dublin, Dublin City, Ireland Comfort Keepers Homecare Ireland Full timeJoin Comfort Keepers as a Lead Processing AdministratorAre you passionate about delivering exceptional customer service while driving efficiency and progress in every interaction? In this role, you'll be at the heart of managing customer engagements, ensuring each inquiry moves smoothly through the process with timely follow-ups and minimal delays.We're...