Apprentice Parts Advisor

3 days ago


County Roscommon, Ireland Joe Duffy Full time
Apprentice Parts Advisor Joe Duffy Athlone About The Group: Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands.

The Groups robust and diversified business model has delivered 14 consecutive years of profit growth.

Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer.

We are now looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.

Due to continued growth at Joe Duffy Group, we are now seeking an Apprentice Parts Advisor with retail or sales experience to join our business in Athlone.

Requirements: To be the focal and experienced point of contact for customers requiring parts for their vehicles.

Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times.

To manage all parts telephone and walk-in enquiries on behalf of the dealership.

Qualify parts needs and requests.

Establish understanding and an agreement with the customer of the parts required.

Manage any necessary liaison with department manager regarding customer dissatisfaction.

Follow up in line with dealership procedures.

Understand and adhere to manufacturer brand service requirements.

Maintain safe working practices and abide by the working rules and standards of the dealership.

Maintain product knowledge on the full manufacturer parts range.

Maintain relevant systems ensuring accuracy at all times.

Likely to be/have: Impeccable appearance and well presented to work in a corporate environment.

Experience of working in a retail/hospitality/customer facing role Good oral & written communication skills Excellent organisational skills Able to record accurately all relevant details Ability to 'up sell' additional work / accessories An ability to absorb and understand technical data and explain it to our customers as required This is a Trainee role - Joe Duffy Group have a comprehensive training program in place which is tailored to suit individual's needs and can take six months to complete.

During this program, you will receive comprehensive training in the Joe Duffy Group process, database management, marketing, customer service and everything you will require to have a successful career in aftersales.

During this training, the emphasis is on learning and developing your skills, being mentored, observing experienced service advisors, classroom and brand training.

Ideally you will be able to demonstrate strong customer service, telesales, retail sales or customer contact experience.

You do not need to have motor experience, but a desire to work in and an understanding of the motor trade.

We will recognise and reward your hard work, achievements and loyalty with our excellent basic salary benefits package: Employment Assistance Programme.

Industry-leading training and progression plans.

Bike to Work Scheme.

20 days of Annual Leave.

Life cover.

Active Social Club.

PRSA.
If you are passionate about customer service, are driven and ambitious and believe that you have what it takes then submit your CV and cover letter online today Skills: trainee motors Retail aftersales parts Customer Service Benefits: basic salary bonus full training

  • Roscommon Town, Co. Roscommon, Ireland Joe Duffy (Athlone) Full time

    Apprentice Parts Advisor Joe Duffy Athlone About The Group: Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. The Groups robust and diversified business model has delivered 14 consecutive years of profit growth. Our...


  • County Dublin, Ireland Audi North Dublin Full time

    Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands.The Groups robust and diversified business model has delivered 14 consecutive years of profit growth.Our competitive advantage is underpinned by the quality of the people we...


  • County Dublin, Ireland Audi North Dublin Full time

    In this exciting role as Apprentice Parts Advisor at Audi North Dublin, you will play a vital part in delivering exceptional customer experiences and ensuring seamless communication within our team.As a dynamic and ambitious individual, you will possess strong administrative skills, excellent communication abilities, and a genuine passion for delivering...


  • County Dublin, Ireland Audi North Dublin Full time

    Job DescriptionAs an Apprentice Parts Advisor at Audi North Dublin, you will be the focal point of contact for Audi customers requiring parts for their vehicles. Your primary responsibility will be to manage the flow of information between the workshop, dealership, and customer, delivering excellent customer service at all times.Your duties will include...


  • County Dublin, Ireland Joe Duffy Kia Full time

    Apprentice Service Advisor - Kia North Exit 5 M50, Dublin North About The Group: Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday...


  • County Dublin, Ireland Audi North Dublin Full time

    Apprentice Service Advisor - Audi North Dublin Exit 5 M50, Dublin North About The Group: Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday...

  • Parts Advisor

    4 days ago


    County Dublin, Ireland Primtac Personnel Ltd Full time

    Required Skills & Experience: Previous experience in a vehicle parts environment is highly beneficial.Excellent communication skills with a professional, approachable, and customer-focused attitude.Strong proficiency in office applications with the ability to learn new software and systems quickly.A keen interest in the automotive industry and a willingness...


  • County Dublin, Ireland Spirit Motor Group Full time

    If you are interested in becoming an apprentice motor technician or are proceeding through your apprenticeship, 2nd 3rd or 4th year wed love to hear from you.At Spirit Motor Group in Sandyford we have a range of dealerships with state of the art workshops, great brands - Jaguar, Land Rover, Volvo, Volkswagen, Seat, Skoda, Cupra, Ford and Polestar.We have...


  • County Dublin, Ireland Audi North Dublin Full time

    Audi North Dublin is currently seeking an enthusiastic and dedicated individual to fill the role of Apprentice Parts Advisor.This is an exceptional opportunity to join our dynamic team and develop your skills in a fast-paced environment.As a valuable member of our team, you will be responsible for providing exceptional customer service and supporting our...


  • County Dublin, Ireland Audi North Dublin Full time

    Audi North Dublin is seeking a dynamic individual to fill the role of Apprentice Parts Advisor. As part of our team, you will be responsible for providing exceptional customer service and ensuring seamless communication between the workshop, dealership, and customers.The ideal candidate will possess strong administrative skills, excellent communication...


  • County Dublin, Ireland Embecta Full time

    We're seeking two enthusiastic apprentices to join our team at Embecta. This three-year apprenticeship is your chance to gain hands-on experience, earn a Level 7 Degree in Manufacturing Engineering, and set yourself up for an exciting future in the industry.As a Manufacturing Technician Apprentice, you'll learn how to install, maintain, and improve advanced...


  • County Dublin, Ireland Spirit Motor Group Full time

    At Spirit Motor Group, we are seeking a talented individual to join our team as an Apprentice Motor Technician.We have a range of dealerships with state-of-the-art workshops, offering great brands such as Jaguar, Land Rover, Volvo, Volkswagen, Seat, Skoda, Cupra, Ford, and Polestar.We offer staff parking and are conveniently located beside the Greenline Luas...


  • County Dublin, Ireland Embecta Full time

    embecta is a global diabetes care company that is leveraging its 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of more than 2,000 employees around the globe.Why join us?A career at embecta means being part of a team that values your opinions and...


  • County Roscommon, Ireland FBD Holdings Full time

    Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while...

  • Technical Advisor

    2 weeks ago


    County Kerry, Ireland Liebherr Container Cranes Ltd Full time

    The employee will be employed as a Technical Advisor within the customer service department. The main purpose is to coordinate and support Liebherr service engineers, customers, and globally located mixed sales companies. While ensuring a customer focus, contribute to continuous improvement and business development. Close cooperation internally and with...


  • Roscommon Town, Co. Roscommon, Ireland FBD Holdings Full time

    Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while...


  • County Roscommon, Ireland Kepak Group Full time

    Electrical Apprenticeship role Kepak Group is an Irish company and one of Europe's leading meat companies.We have an exciting opportunity for a person looking to kick start their career in Engineering.Kepak are looking to recruit an Electrical Apprentice to join the team at our production facility in Athleague, Co. Roscommon.You will be supported by a Mentor...


  • County Roscommon, Ireland Joe Duffy Full time

    Company OverviewWe are a leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands.Our robust business model has delivered 14 consecutive years of profit growth, underpinned by the quality of the people we employ and the unrivalled career path we can offer.


  • County Roscommon, Ireland Kepak Group Full time

    Electrical Apprenticeship roleKepak Group is an Irish company and one of Europe's leading meat companies. We have an exciting opportunity for a person looking to kick start their career in Engineering. Kepak are looking to recruit an Electrical Apprentice to join the team at our production facility in Athleague, Co. Roscommon. You will be supported by a...


  • County Dublin, Ireland Embecta Full time

    Embecta is a global diabetes care company that leverages its 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships, and the passion of over 2,000 employees worldwide.A career at Embecta means being part of a team that values your opinions and contributions, empowering you to...