Servicenow Administrator

4 weeks ago

Dublin, Dublin City, Ireland Reperio Human Capital Ltd Full time
Service Now Junior Administrator A leading multinational professional services organisation is seeking a Service Now Junior Administrator to join their growing IT team.
This is an exciting opportunity for an early-career IT professional looking to advance their skills in enterprise-level Service Now development, administration, and integration projects.
The organisation is undergoing a digital transformation focused on application modernisation, AI, and data-driven service management.
You will work closely with experienced Service Now professionals in a collaborative and agile team environment, contributing to global technology initiatives.
Key Responsibilities Assist with configuration and customization of Service Now modules, including ITSM, ITOM, SAM, BCM, Sec Ops, and others Perform platform administration tasks such as user and role management, permissions, and maintenance Create and maintain catalog items, workflows, business rules, UI policies, and scripting (server/client-side) Participate in Agile ceremonies and contribute to backlog grooming, sprint planning, and reviews Assist in troubleshooting incidents and resolving issues within the platform Collaborate on integration activities using REST APIs and other technologies Support testing, documentation, and deployment of Service Now features and upgrades Stay current with platform releases and Service Now best practices Skills & Experience 1-3 years of experience in IT support, system administration, or application development Exposure to Service Now (through training, certifications, internships, or hands-on projects) Basic scripting knowledge (Java Script, Glide) Understanding of ITIL principles and service management workflows Excellent problem-solving, communication, and documentation skills Proactive attitude with a willingness to learn and grow Agile/SCRUM exposure is beneficial Service Now CSA certification (or working toward it) is preferred Familiarity with REST APIs, JSON, and enterprise integration concepts is advantageous Benefits Hybrid working model Career development, structured training, and mentorship Inclusive, diverse, and collaborative workplace culture Recognition programs and opportunities for internal mobility Competitive salary and benefits package For more info contact Seamus at Reperio or apply through the link Reperio Human Capital acts as an Employment Agency and an Employment Business.
Skills: Dublin Service Now Administrator Tech Support

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