Operations Manager

1 week ago

Cavan, Cavan, Ireland FRS Recruitment Full time
The Role My client, a not-for-profit organisation is seeking an experienced Operations Manager to join their team.

This is a full-time, permanent, on-site based position located in Cavan.

As the Operations Manager you will be responsible for the day-to-day operations of the facility.

Tasks & Duties Operational Oversight: Manage the daily operations of the facility, including maintenance, housekeeping, and guest services, ensuring seamless functionality.

Regulatory Compliance: Ensure adherence to health and safety regulations, operational policies, and financial guidelines to maintain legal and organisational standards.

Budget & Resource Management: Monitor and control budgets, expenses, and resources in alignment with the Financial Handbook, optimising cost efficiency.

Volunteer Coordination: Work alongside volunteers by delegating tasks, providing training, and fostering a positive, collaborative environment.

Facilities Maintenance: Oversee repairs, renovations, and infrastructure upgrades, coordinating with vendors and contractors for timely service delivery.

Quality & Safety Assurance: Conduct regular inspections to uphold high standards in facility safety, cleanliness, and operational efficiency.

Customer Experience: Deliver exceptional hospitality by addressing customer inquiries, concerns, and feedback professionally, enhancing overall guest satisfaction.

Community & Stakeholder Engagement: Build strong relationships with customers, community members, and stakeholders to strengthen the organisations reputation and impact.

Revenue & Business Growth: Identify opportunities to expand services, such as hosting events, workshops, and activities, while assisting in marketing efforts to attract new customers.

Project & Event Management: Plan, organise, and execute facility improvements, events, and activities, ensuring alignment with organisational goals, effective volunteer involvement, and continuous improvement based on feedback.

Experience, Knowledge & Qualifications Demonstrated expertise in facilities management, hospitality, and customer service, or in a similar environment.

Strong communication, leadership, and interpersonal skills to engage effectively with staff, volunteers, and guests.

Proficient in using software applications for operational management, financial analysis, and reporting.

Good understanding of Health & Safety practices to ensure compliance and maintain a safe environment.

Previous experience working with and/or managing volunteers.

A full clean license and own transport - essential.

For further information, please contact Sabrina Carroll on Skills: operations manager customer management facilities management budget management business development

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