Spa Operations Manager

2 weeks ago

Cavan, Cavan, Ireland Farnham Estate Spa & Golf Resort Full time

Join our fabulous team at the Farnham Estate Spa & Golf Resort as Spa Operations Manager.

We are currently seeking a goals oriented and dynamic Spa Operations Manager at the Health Spa at Farnham Estate Spa & Golf Resort. The successful candidate will have responsibility for supporting the Spa Manager in the operational running of the spa experience, with attention to the service and product inventory.

About Farnham Estate

Set on a beautiful 1,300-acre country estate on the outskirts of Cavan Town, Farnham Estate is one of Ireland's most popular Spa & Golf destinations with a superb reputation for being a genuine 'retreat to nature'.

At Farnham Estate, you will find yourself in an environment void of frenzy yet full of life.

Enjoy a delicate blend of country charm and contemporary interior style. Set among 1,300 acres of ancient forest, rolling meadows and pristine Lakeland, this resort offers wonderful accommodation, healthy and delicious cuisine whether it be in our two restaurants or casual dining in our bar.

We operate an 18-hole Jeff Howes designed Golf Course, 10Km of ancient woodlands & superb award-winning health spa facilities. In our newly renovated Ballroom, few settings for Cavan weddings are as romantic or beautiful as Farnham Estate.

Role/Responsibilities:

The role is operations focused with the accountability of running the spa day to day. This will encompass:

  1. Ensuring the exceptional guest service delivery of an award winning spa resort.
  2. Managing our people and performance to an exceptional standard.
  3. Focus on team development and training.
  4. Managing sales, budgets and marketing strategies.
  5. Efficient communications.

Requirements

  • Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
  • Strong organisational skills
  • Strong eye for presentation, detail and operational standards
  • Excellent communication skills
  • Strong people management skills
  • Previous experience of working within a similar role in the Beauty / Spa / Hospitality industry
  • Previous experience with a Spa / Leisure booking system
  • Previous experience of working in a customer service environment
  • Experience in people management and leading a large team (30+ team members)
  • Previous retail management experience
  • General standard of education
  • Ability to build relationships at all levels
  • Friendly, genuine and warm towards guests and colleagues
  • Ability to prioritise and organise daily tasks
  • Excellent time management skills and use own initiative and teamwork
  • Good understanding of the Spa industry, treatments and retail

Desirable requirements:

  • Previous financial management experience
  • Beauty Therapy Level 5 Qualification (or equivalent)
  • Beauty Therapy Level 6 Qualification (or equivalent)

Perks and Benefits of working at Farnham Estate Spa & Golf Resort

  • Very competitive salary
  • Free Car parking
  • Complimentary, high-quality meals on duty
  • Career progression opportunities across the Windward group
  • Employee Assistance & Digital Wellness Programmes
  • Discounted room & dining rates in Windward properties for you as well as friends and family
  • Training and development opportunities dedicated to your development including E-Learning platform
  • Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
  • Cycle-to-work scheme
  • Refer a friend Scheme

About Windward Management:

Farnham Estate Spa & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today in Farnham Estate as Spa Operations Manager and become part of an award-winning team.

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