Quality Technician

The Company Marco designs and manufactures innovative and energy-efficient beverage dispense solutions.
Our clients are some of the biggest names in the coffee, foodservice and catering industries, and our beverage solutions can be found in coffee shops, offices, hotels, convenience stores and restaurants all over the world.
As industry leaders with over 40 years experience, we are driven by our passion for knowledge, innovation, and design.
Marco is part of the Middleby Corporation.
At Marco our purpose is to Re-imagine Beverage Excellence Everywhere.
Above all we try to embody this purpose through listening, being curious and creating solutions in an open minded and collaborative way.
Marco is a certified B-Corporation.
As a B-Corp, Marco is part of a global community that meet high standards of social and environment impact.
We are also committed to maintaining strong ESG standards throughout our business, focusing on the areas of employee, environment, operations, and community.
Position: Quality Technician Reporting to: Quality Manager Responsibilities: Listed below Carry out Quality Assurance Test & Inspection of Marco products to include but not limited to 40 Hours running 12 Hours running Real life operating condition simulation (break the machine) Carryout inspection of incoming material/products, document the results and report findings to the Supply Chain, Operations, Engineering and Quality Managers.
Manage the NCM system.
Conduct out of box product audits (functional testing and inspections), record results and report findings to the Engineering, Operations and Quality Managers.
Conduct product and component failure analysis, record results and report findings to the Supply Chain, Engineering and Quality Managers.
Initiate action to eliminate customer complaints and improve product quality.
Support the development, documenting and continuous improvement of systems and procedure to comply with the requirements of ISO 9001:2015 andourcustomers that effectively integrate with Marcos business needs.
Conduct systems audits to test the compliance of management system.
The key documents required are but not limited to Audit schedule Audit plan Audit reports Support the development of detailed workmanship standards for Marco products.
The key task required are but not limited to Develop acceptance and rejection criteria Create documented standards Train users to effectively implement the quality standards across all Marco sites Support, when required, supplier audits, assessments and evaluations.
Document findings and report findings to the lead auditor.
Support Marco customers to resolve problems indirectly or directly through site visits.
Support other Marco sitesand suppliersto resolve problems indirectly or directly through site visits.
Other duties as assigned to you by the Quality Manager.
The Ideal candidate will have: A good command of the English Language both written and oral.
Knowledge of electronics, Arduino development systems or similar is an advantage.
Working to ISO 9001:2015 desirable.
Teamwork mentality and strong interpersonal skills Experience ofdesigning and developing test equipment (electronic, mechanical or electro/mechanical).
Writing the software required to control the system.
Creating drawings and circuit diagrams and file these into the document system.
Conducting reliability testing of: Product/ Software/ Taste & Smell of liquids dispensed by Marco products Marcos Commitment: Marco is committed to recruiting people from all walks of life and backgrounds to reflect our customers and our community and to help make our business stronger.
We are proud to have been awarded the Investors in Diversity Silver accreditation which recognises a companys success in embedding equality, diversity, and inclusion (EDI) in its business.
We are committed to continuously progressing in this area, to educate ourselves and to continue to create a respectful and welcoming environment for all our staff.
Marco encourages applications from minority groups, women, the disabled and all other qualified applicants.
We have implemented various initiatives such asfamily friendly and inclusive employment policies, flexible working arrangements and an employee support programme that are open to everyone.
Where possible, we believe in hiring and recruiting locally to support the local communitys economic development.

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