Department Supervisor

About Halfords Halfords is a retailer.

They sell car parts and accessories, bicycles, touring and camping equipment.

Job description from Halfords Department Supervisor Apply now Job no: 556734 Work type: Full time Site: Belfast, Lesley Retail Park Categories: Retail Management, Retail Colleagues Location: Antrim Salary: 13.01 per hour Business Area: Retail £13.01 per hour Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet.

This role is the gateway to management - you'll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.

A key part of the sales floor leadership team, you'll support the store management team to enable the best service delivery to our customers.

Your standards of customer service are already legendary and you'll have an infectious enthusiasm for our products and services.

You'll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.

Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.

To be successful in this role you'll need: Experience of supervising or leading a small team Experience of delivering great customer service ideally in a retail sales or a services business environment Experience of delivering on the job training / coaching to others Experience of working to tight deadlines A track record of achieving exceptional results against sales targets Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided - a commitment to your own development is essential We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits.

As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 50% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced Life Assurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream - a financial planning app that gives you more control over your pay.

Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility.

We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business.

Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway At Halfords we are committed to creating an inclusive workplace for our colleagues.

We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Apply now Back to search results Whatsapp Facebook Linked In Email App Job insights from Breakroom Retail and sales supervisors Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met What youll do as a retail and sales supervisor Support the retail manager Serve and advise customers Look after staff and rotas Manage deliveries and stock Handle customer payments, complaints, returns and refunds Keep the store clean and tidy Be responsible for sales targets and goals Is it right for you? This job may involve: Dealing with customers Standing Using a computer Wearing a uniform Physical activities Managing people Anti-social hours Not paid enough.5 Specialist at Halfords, January 2025 Problem solving.

Team members.

Manager Understaffed.

Lack of health and safety infrastructure for colleagues.

Team members.

Lack of clarity on wages..0 Cycle technician at Halfords, December 2024 Manager is great.

Always treats people with respect and know where you stand with him.

Job has a wide variety of things to do so you don't get bored.

Pay isn't really anything to jump with joy about, especially with how much stuff they push us to sell.

Don't see anything amazing for the work you do for the company.

Halfords is the lead in automotive and bike retail but can't seem to reward their workers well.

Opening times are a joke too..0 Sales assistant at Halfords, November 2024 Once youve learnt what to do its an easy job.

Lots of talking to customers.

Expected to complete a lot of tasks when youre by yourself and have customers to serve.

Pay isnt great compared to other retail stores that are arguably easier work..7 Specialist at Halfords, November 2024 Some of the people are great people, and the work can be fulfilling if you know what you are doing and do it well.

There are many people who don't really know what they are doing and it really affects everyone.

The company has a terrible reputation on social media and I'm often embarrassed to say where I work.

We are pushed into capturing customer personal information in order to send targeted emails, and can be reprimanded if we don't hit a certain target..6 Sales assistant at Halfords, March 2022 The store level team.

The job tasks can be enjoyable if you like that sort of thing.

Running of the company.

Not a people company.

Big wigs of the company screwing over the little guy.

Company makes loads of money so they cut hours and change people's contracts and make them work holidays such as new years day in Scotland.

Open longer hours stretching the already stretched staff.

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