Inside Sales Specialist

5 days ago

Dublin, Dublin City, Ireland Adecco UK Limited Full time
Our client is a leading provider of dental products, equipment, and services in Ireland.

They offer a comprehensive range of solutions for dental professionals, including consumables, diagnostic tools, and digital solutions.

Their commitment to quality and customer service has established them as a trusted partner in the dental industry.

Job Title: Inside Sales Specialist Department: Sales - Equipment Division Reports To: National Sales Manager Location: South West Dublin (on-site) Overview: Contribute to the expansion of the Sales Division by delivering immediate sales assistance to customers seeking stand-alone or like-for-like replacement equipment.

Assist Field Sales Consultants and Equipment Sales Consultants in finalizing equipment lead opportunities.

Generate substantial lead opportunities for Equipment Sales Specialists.

Close equipment lead opportunities from diverse customer touchpoints across the business.

Job Responsibilities: The incumbent will be responsible for the following: Interact with customers via inbound calls, outbound calls, or online channels, depending on customer requirements.

Coordinate all financial aspects of an equipment sale, ensuring completion of related paperwork in accordance with company policies and customer needs.

Complete post-installation handover paperwork and ensure customers have a thorough understanding of equipment usage.

Surpass Sales, Gross Profit, and Lost Call targets set by the Line Manager (KPIs).

Achieve high accuracy on all orders, upselling and cross-selling using the catalog of value-added services and products.

Including Service Contracts on certain product portfolios.

Learn, understand, and develop knowledge of the market and competitors; identify and develop the company's unique selling propositions and differentiators.

Log all customer interactions in CRM accurately.

Create and assign cases, tasks, and leads/opportunities to relevant departments for action.

Maintain up-to-date customer records with accurate descriptions of relevant information.

Collaborate with the Field Team when needed to win and grow accounts.

Ensure that all written and verbal communication with customers maintains a high standard in both presentation and content.

Participate in special projects and perform other duties as required.

Collaborate with internal departments, field teams, manufacturers, and external agencies to obtain information for customer support or to enhance knowledge.

Strive for excellence daily, communicate ideas effectively, be an enthusiastic team player, and share best practices.

This position interfaces with customers via inbound calls, outbound calls, or online channels, depending on customer requirements.

This role is diverse; therefore, the job description is not exhaustive, and the role holder may be required to undertake additional duties as needed by the business.

Job Skills & Experience Required: To excel in this role, you will need the following: Qualifications: Degree (desirable but not essential) Skills & Experience: Minimum one year of sales experience, preferably within the dental environment-but not essential.

Full training provided.

Demonstrated sales success.

Proven sales track record and commercial skills.

Proficient in remote/video conferencing sales and presentation skills.

Strong organizational and prioritization abilities.

Excellent communication skills, both verbal and written.

Person Specification: The ideal candidate for this role will be: Self-motivated, with high energy and an engaging level of enthusiasm.

Capable of working independently or as part of a team.

Possess a high level of integrity and a strong work ethic.

Adaptable with a determined yet flexible approach.

Excellent organizational skills.

Demonstrated attention to detail and accuracy.

Embody a team ethos while operating as an individual.

Package: Competitive salary + uncapped commission + bonus 25 days holiday per year, with the option to buy up to 5 additional days annually Life Insurance Cycle to Work scheme Pension and contribution to gym membership This role is based on site Mon-Fri Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

Skills: sales inside sales business development lead generation Benefits: Pension bonua

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