Outsourcing Manager

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Sector: Banking and Financial Services
Role: Manager
Contract Type: Permanent
Hours: Full Time

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

Outsourcing Manager, Prudential International Assurance

This role is based in Dublin - you must be a resident of the Republic of Ireland to apply and have the right to work in ROI already in place.

People who work at PIA agree that ours is a great place to work with a brilliant team spirit. It's also an innovative, high-performing commercial environment that's totally focused on customers. In a fast-changing world, you'll join an organisation that's leading the way in helping customers achieve their long-term financial goals.

This is a specialist role supporting the Head of Operational Resilience in managing outsourcing and material supplier arrangements for PIA and to embed and mature PIA's approach to managing and measuring Outsourcing and Third Party Risk adapting to rising Irish and global regulatory expectations.

Key Responsibilities:

• Support the management of Material Outsourcing arrangements owned by PIA Operations, including annual contract, due diligence, risk assessment and exit plan review.
• Support contract and exit plan reviews for contracts managed by the Head of PIA Investments.
• Support any activity relating to changing of outsourcer or material supplier.
• Support maintenance and oversight of the Outsourcing and Third Party Supplier Risk strategy, policy, standards, and procedures on an ongoing basis. These collectively form the Outsourcing and Third Party Supplier Risk framework.
• Support the maturing of the governance framework to enable data-driven insights and oversight of Outsourcing and Third Party Supplier Risk framework to the PIA Board of Directors, senior management and other key stakeholders.
• Support the construction of key governance forum materials, take minutes and ensure the adequate tracking of outcomes and actions arising from relevant governance meetings.

Key Skills and Requirements:

Essential

• Confident and effective at advising and briefing at all levels, including senior stakeholders.
• Ability to work independently within a defined remit, managing schedule and objectives with minimal oversight.
• Strong communication skills displayed through confident interpersonal and presentation abilities.
• Ability to work within a wider team and collaborate effectively across teams and functions.
• Strong written and oral communication skills.
• Interest in developing new or innovative solutions to supplier and operational resilience management, monitoring and governance challenges.

Desirable

• Experience in supplier management and/or third party risk management.
• Experience of global regulatory horizon scanning, interpretation and implementation of regulatory requirements.
• Experience of developing new or innovative solutions to resilience and third party risk management challenges.
• Experience of working in the Financial Sector (preferably in a CBI/FCA/PRA regulated firm).
• Experience in working with large and/or unstructured data sets on non-financial risk topics such as resilience or third party risk management / outsourcing.

Work Level: Manager / Expert

Location: Dublin

Recruiter: Amy Curtis

Closing Date: 02/05/2025

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
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