Customer Support Analyst

3 weeks ago


Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

Customer Support Analyst / Export Analyst, DublinClient:

Cpl

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ff77b6250ee1

Job Views:

90

Posted:

21.01.2025

Expiry Date:

07.03.2025

Job Description:

Customer Support Analyst / Export Analyst

Salary: Negotiable, based on experience

Contract: Fixed term with Cpl – initially 12 months, with strong possibility for extension

Working hours: Monday to Friday, regular office hours

Location: Liffey Valley, Dublin 22, Dublin West (3 days per week from the office)

About Cpl

Cpl is a global provider of talent solutions to start-up companies, multinationals, and SMEs in every sector from Pharmaceuticals to Fund Accounting. Founded in , the Cpl Group now comprises 23 brands spanning more than 41 offices in 11 countries. Matching the right talent to the right organisation is the core guiding principle in everything we do.

About the client

Our client is one of the largest healthcare companies in the world, with years of tradition and employees across the globe. Specifically, you will work with the Vision department, collaborating with eye care professionals to help more people preserve and restore sight for life.

The role

We are looking for a professional and friendly person who will enjoy a multicultural and quality-driven work environment, with the following experience:

  1. Order Processing using SAP system (order placement, delivery, and billing)
  2. Purchase order management (raise POs, Goods Receipt, and invoice matching)
  3. Complete diverse administrative tasks according to customer/market requirements
Personal and Professional Requirements

Fluency in spoken and written English is essential.

  1. Minimum 2 years of work experience in a customer service role or similar environment.
  2. Relevant Degree (or other 3rd level qualification & experience) in one or more of the following: Import/Export or International Trade, Business Studies, Purchasing, Supply Chain or Distribution.
Computer knowledge
  1. Working Knowledge of SAP is essential.
  2. Windows applications Word/Excel to Intermediate level.
  3. Knowledge of Purchasing systems is an advantage.
Essential Skills and Abilities
  1. Organisational skills
  2. Excellent interpersonal and problem-solving skills
  3. Numerical skills
  4. Adaptability and flexibility

If this has piqued your interest, please get in touch

#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland Oliver James Full time

    Oliver James have partnered with a Leading Enterprise Client as they embark on massive growth phase for 2025 and are looking to add a Customer Support Analyst to their Technology Division. This role is best suited to an individual with a strong "can-do" attitude who loves working with people. The ideal candidate will have B2B, Financial Services experience &...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    **About the Job:**Customer Support AnalystCpl Healthcare is seeking a Customer Support Analyst to join our team. The successful candidate will be responsible for investigating and resolving reported issues, such as requests for account support or potentially abusive content.Responsibilities:Investigate and resolve reported issues, such as requests for...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job Description:Customer Support Analyst Position AvailableThis role involves investigating and resolving issues reported on our client's platform, including requests for account support.Must have strong interpersonal skills, verbal and written communication skills, and empathy.About the Role:Support and report potentially abusive content, enforce client...


  • Dublin, Dublin City, Ireland Oliver James Associates Ltd. Full time

    Oliver James have partnered with a Leading Enterprise Client as they embark on a massive growth phase for 2025 and are looking to add a Customer Support Analyst to their Technology Division.This role is best suited to an individual with a strong "can-do" attitude who loves working with people.The ideal candidate will have B2B, Financial Services experience...


  • Dublin, Dublin City, Ireland Oliver James Associates Ltd. Full time

    Oliver James have partnered with a Leading Enterprise Client as they embark on a massive growth phase for 2025 and are looking to add a Customer Support Analyst to their Technology Division.This role is best suited to an individual with a strong "can-do" attitude who loves working with people.The ideal candidate will have B2B, Financial Services experience &...


  • Dublin, Dublin City, Ireland Oliver James Associates Ltd. Full time

    Oliver James have partnered with a Leading Enterprise Client as they embark on a massive growth phase for 2025 and are looking to add a Customer Support Analyst to their Technology Division.This role is best suited to an individual with a strong "can-do" attitude who loves working with people.The ideal candidate will have B2B, Financial Services experience &...


  • Dublin, Dublin City, Ireland Oliver James Associates Ltd. Full time

    Oliver James have partnered with a Leading Enterprise Client as they embark on a massive growth phase for 2025 and are looking to add a Customer Support Analyst to their Technology Division.This role is best suited to an individual with a strong "can-do" attitude who loves working with people.The ideal candidate will have B2B, Financial Services experience...


  • Dublin, Dublin City, Ireland CPL Full time

    We are seeking an experienced CUSTOMER SUPPORT ANALYST who speaks fluent Estonian to join our team in Dublin. As a Customer Support Analyst, you will be responsible for providing top-notch customer service to our users in Estonia.You will investigate and resolve reported issues, enforce clients Terms of Use, and become knowledgeable about client's products...


  • Dublin, Dublin City, Ireland Cpl Full time

    Customer Support Analyst / Export Analyst Salary : Negotiable, based on experience Contract : Fixed term with Cpl – initially 12 months, with strong possibility for extension Working hours : Monday to Friday, regular office hours Location : Liffey Valley, Dublin 22, Dublin West (3 days per week from the office) Languages : English Start...

  • It Support Analyst

    6 days ago


    Dublin, Dublin City, Ireland Executive Edge Full time

    IT Support Analyst Our clients, based in Dublin 22, are looking to recruit an experienced IT Support Analyst to join their team for an initial 12 month contract.The Support Analyst will provide level 1 support to end users for all desktop, hardware and software issues.The role will be Hybrid.The Role: Provide a comprehensive 1st line support service to all...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    **Job Summary:**We're looking for a highly motivated Customer Support Analyst - Arabic Speaker to join our team. As a Customer Support Analyst, you will be responsible for providing excellent customer support to our clients' community, resolving inquiries, and ensuring a positive user experience.Key Responsibilities:Assist our client's community and resolve...


  • Dublin, Dublin City, Ireland CPL Full time

    Company OverviewCovalen is a leading business process outsourcing (BPO) service provider with over 25 years of experience. We work with organizations worldwide, offering tailored BPO solutions that forge powerful partnerships and help clients achieve their unique goals.Job DescriptionWe are seeking a Customer Support Analyst to assist our client's community...

  • IT Support Analyst

    1 week ago


    Dublin, Dublin City, Ireland Executive Edge Full time

    IT Support AnalystOur clients, based in Dublin 22, are looking to recruit an experienced IT Support Analyst to join their team for an initial 12 month contract.The Support Analyst will provide level 1 support to end users for all desktop, hardware and software issues. The role will be Hybrid.The Role:1. Provide a comprehensive 1st line support service to all...

  • IT Support Analyst

    1 week ago


    Dublin, Dublin City, Ireland Executive Edge Full time

    IT Support AnalystOur clients, based in Dublin 22, are looking to recruit an experienced IT Support Analyst to join their team for an initial 12 month contract.The Support Analyst will provide level 1 support to end users for all desktop, hardware and software issues. The role will be Hybrid.The Role:Provide a comprehensive 1st line support service to all...


  • Dublin, Dublin City, Ireland World Environmental Organization Full time

    Customer Experience Analyst, App Support Operations (EMEA)Join to apply for the Customer Experience Analyst, App Support Operations (EMEA) role at World.About The CompanyWorld is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:About the job:As a 2nd Line Support Analyst working within a team of AITS engineers, vastly experienced providing and delivering an unrivalled service to our customer and responding to tickets in a prompt and timely manner; provide 2nd line fault diagnosis, call vetting and advanced technical support, to...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Cpl Healthcare is currently hiring for a Patient Support Analyst to join our multicultural and diverse team. As a Patient Support Analyst, you will play a crucial role in providing exceptional support to our patients and their families.About the JobKey responsibilities will include investigating and resolving reported issues, enforcing client terms of use,...


  • Dublin, Dublin City, Ireland LinkedIn Full time

    As a Financial Support Analyst at LinkedIn, you will play a critical role in providing world-class support to our enterprise customers. This involves working within a fast-paced environment, engaging with talented partners on a daily basis, and supporting the order to cash cycle for all of LinkedIn's corporate business lines.ResponsibilitiesProvide billing...


  • Dublin, Dublin City, Ireland CPL Full time

    About Us">CPL is a global leader in information technology, consulting, and business process outsourcing services. We pride ourselves on delivering exceptional results for our clients through our expertise in digital transformation, customer experience, and operational efficiency. Our team of experts works tirelessly to ensure that our clients achieve their...


  • Dublin, Dublin City, Ireland Reperio Human Capital Full time

    Application Support Analyst 97358 Desired skills: Application Support, Dublin, Jira, Cloud, IT, Hybrid Hybrid, 2 days per week We are seeking to hire an Application Support Analyst on behalf of our client, a global healthcare services firm. You will be responsible for providing Level 1 & 2 support services for my client's service offerings and...