Sales & Service Lead - Grafton Street

2 weeks ago

Dublin, Dublin City, Ireland Alo Moves Full time

JOB TITLE: Sales & Service Lead

Role Objective:

The Sales & Service Lead is integral to elevating the guest experience at Alo Yoga. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-led environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers.

Sales & Service Leader
  • Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
  • Continue to build the client relationship daily with our customers.
  • Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities.
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Business Leader
  • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
People Leader
  • Leads by example and inspires staff in daily operations and guest experience.
  • Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent.
  • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.
Business Partner
  • Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed.
  • Execute company-level operations-focused directives, projects and initiatives, in partnership with the Sales & Service Manager (e.g. from the SCC).
Sales & Service Lead Qualifications:
  • Prior work experience in a client-centric, sales environment.
  • Proven leadership capabilities demonstrating excellent decision making.
  • Values feedback, receptive to receiving feedback and eager to provide.
  • Self-motivated with a desire to achieve results and excel individually, and as a team.
  • Excellent interpersonal and written communication skills.
  • Aligns with and embodies Alo's values.
  • Proof of right to live and work in the UK.

Hourly Rate: €15.00 - €16.00 per hour, depending on experience.

Sales & Service Lead Schedule:

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January.

Diversity and Inclusion statement

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

#J-18808-Ljbffr

  • Grafton Street Business Development Leader

    5 days ago

    Dublin, Dublin City, Ireland Alo, Llc. Full time

    Job Description\The Sales & Service Lead for our Grafton Street location will lead a high-performing team, driving sales growth and delivering exceptional customer experiences. This role requires strong leadership skills, excellent communication abilities, and a customer-centric mindset.\You will work closely with your colleagues to help each other...

  • Business Development Specialist

    2 days ago

    Dublin, Dublin City, Ireland Alo, LLC. Full time

    Alo, LLC. is a dynamic and innovative company that prides itself on its people-first approach. As a Sales & Service Lead in our Grafton Street location, you will play a vital role in driving business growth and ensuring exceptional customer experiences.About UsWe believe that happy employees lead to happy customers, which is why we prioritize a positive work...

  • Specialist - Dublin Grafton Street

    6 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Specialist - Dublin Grafton Street, DublinClient:HUGO BOSSLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:8925986f9046Job Views:104Posted:21.01.2025Expiry Date:07.03.2025Job Description:HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over...

  • Sales & Service Lead - Grafton Street

    2 days ago

    Dublin, Dublin City, Ireland Alo Yoga Full time

    JOB TITLE: Sales & Service LeadRole Objective:The Sales & Service Lead is integral to elevating the guest experience at Alo Yoga. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers.Sales &...

  • Sales & Service Manager - Grafton Street

    3 weeks ago

    Dublin, Dublin City, Ireland Alo Yoga Full time

    OVERVIEWThe Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo's business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo's Guiding Principles. This role's north star is pointed at ensuring...

  • Sales Representative

    2 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Job OverviewWe are seeking a skilled Sales Associate to join our team at Victoria's Secret in Dublin Grafton Street, Ireland.This is an excellent opportunity for individuals who enjoy working with customers and have a passion for sales.

  • Counter Associate "The Ordinary" Brown Thomas Grafton Street

    3 weeks ago

    Dublin, Dublin City, Ireland Deciem Beauty Group Inc. Full time

    Counter Associate "The Ordinary" Brown Thomas Grafton StreetKnown as "The Abnormal Beauty Company", DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry...

  • Sales Representative Opportunity

    5 days ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    About Grafton Group">Grafton Group Plc is the market leader in the builder's merchanting industry in the Republic of Ireland. Our core business is through the traditional Builders Merchants division, with main brands including Chadwicks, Cork Builders Providers, and Davies & Telfords.">Job Overview">The role of Trade Sales Advisor is to provide customers...

  • Sales & Service Lead - Grafton Street

    2 days ago

    Dublin, Dublin City, Ireland Alo, LLC. Full time

    Danny Harris & Marco DegeorgeTop 20% of Similar Sized Companies on ComparablyReviews from Current EmployeesShort, simple, and friendly conversations.Helping each other accomplish tasks.Overall good, although there is a need for improvement in communication.Alo Yoga's Employee Net Promoter Score (eNPS) is 20, as rated by 20 employees. This means 55% of Alo...

  • Sales & Service Lead - Grafton Street

    6 days ago

    Dublin, Dublin City, Ireland Alo, Llc. Full time

    Danny Harris & Marco DegeorgeTop 20% of Similar Sized Companies on ComparablyReviews from Current EmployeesShort, simple, and friendly conversations.Helping each other accomplish tasks.Overall good, although there is a need for improvement in communication.Alo Yoga's Employee Net Promoter Score (eNPS) is 20, as rated by 20 employees.This means 55% of Alo...

  • Sales Development Representative Dublin Region

    3 days ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    About Us">Grafton Group Plc, through its subsidiary Chadwicks Group, operates as a leading player in the Irish builder's merchanting industry. Our core business focuses on the traditional Builders Merchants division, encompassing esteemed brands like Chadwicks, Cork Builders Providers, and Davies & Telfords.We have expanded our portfolio by establishing...

  • Trade Sales Advisor Position

    5 days ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    About Us">Grafton Group is a leading builder's merchanting company in Ireland, operating through its core business division. Our main brands include Chadwicks, Cork Builders Providers, and Davies & Telfords.">Job Description">We are seeking a Trade Sales Advisor to join our team. The successful candidate will provide excellent customer service while...

  • Tele Sales Advisor

    3 weeks ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    Tele Sales Advisor - Proline, Inchicore, Dublin 8Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic...

  • Transforming State Street's ETF Platform

    4 days ago

    Dublin, Dublin City, Ireland State Street International (Ireland) Ltd Full time

    We are excited to announce that State Street International (Ireland) Ltd is seeking an Engineering Delivery Lead to join our team in Ireland.About the Job DescriptionThe job description is for an Engineering Delivery Lead who will be responsible for leading engineering delivery initiatives and programs, ensuring adherence to SDLC standards and best...

  • Tele Sales Advisor

    1 week ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    Tele Sales Advisor - Proline, Inchicore, Dublin 8Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic...

  • Trade Sales Advisor

    4 weeks ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    Trade Sales Advisor - Plumbing & Heating - Walkinstown Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland.The core business is through the traditional Builders Merchants division.Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords.In addition, and through...

  • Sales and Operations Coordinator

    2 days ago

    Dublin, Dublin City, Ireland Alo, LLC. Full time

    Alo, LLC. is a leader in the industry, driven by a passion for innovation and excellence. As a Sales & Service Lead in our Grafton Street location, you will contribute to our mission of delivering exceptional customer experiences and driving business growth.The Ideal CandidateWe seek a highly skilled and experienced professional who can excel in this role....

  • Credit Controller

    1 week ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    Credit Controller - Thomas Street, Dublin 8 Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic...

  • Building Materials Sales Professional

    4 days ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    Company Overview">Grafton Group Plc is the parent company of Chadwicks Group, a market leader in the builder's merchanting industry in Ireland. The core business is through the traditional Builders Merchants division, with brands such as Chadwicks, Cork Builders Providers, and Davies & Telfords.In addition to its core business, Chadwicks Group has...

  • Showroom Sales Advisor

    1 week ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    Showroom Sales Advisor - Davies, Raheny, Dublin 5 Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, through organic...