Customer Service Agent – Dublin Airport
4 days ago
New €30,500 CSA pay
Ryanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin Airport
These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as our fantastic training team will prepare you for your new role with both classroom and practical training.
Please note this is a shift-based role with shifts based around our busy flight schedule (days, evenings, weekends, nights and public holidays).
Salary increase to €31,500 on completion of 12 months continuous service
Based in Dublin Airport, you will work as part of a team with duties including:
- Assisting passengers at the check-in and the bag drop area.
- Reservations and ticketing.
- Boarding of flights.
- Ensuring all immigration regulations are adhered to.
- Provision of passenger assistance, handling customer complaints and other duties as assigned.
- Ensure all Ryanair flights are turned around in 25 minutes.
This is a shift-based role with shifts around the flight schedule.
Requirements- Unrestricted right to live and work full time in the EU.
- Provide the documentation to pass a 5-year security background check (for Airport ID) – This includes full address history / confirmation of employment / education and full gap references provided.
- Previous experience in a customer-facing role is desirable but not required.
- Excellent communication and fluent English language skills (verbal/written).
- Adhere to Ryanair's Grooming Policy (Hair, Makeup, Tattoos, Piercings, Uniform).
- Work a shift-based roster – earliest start time 2.30am / latest finish time 10.30pm (circa to change).
- Salary up to €30,500 (includes performance-related bonus).
- Additional skills allowances available.
- Fixed roster pattern of 4 days on 2 days off.
- Full training and uniform supplied.
- Discounted parking at Dublin Airport (subject to availability).
- Staff discounts at The Loop, Dublin Airport.
-
Airport Support Services Agent
5 days ago
Dublin, Dublin City, Ireland Excel Aviation Ireland Full timeJob DescriptionThis is an exciting opportunity to join our Ground Operations Team as a Ground Handling Agent at Dublin Airport.You will be responsible for loading and unloading baggage and cargo from Ryanair Group aircraft, operating vehicles around the airport, and carrying out headset communications with flight crew.
-
Airport Transportation Manager
1 day ago
Dublin, Dublin City, Ireland Carlton Dublin Airport Full timeCompany OverviewCarlton Hotel Dublin Airport is a luxury 4-star hotel conveniently located next to the airport and just five minutes from the M1 and M50. We cater to a broad clientele base including business clients and Park-Sleep-Fly travellers.
-
Airport Return Agent
7 days ago
Dublin, Dublin City, Ireland Europcar Full timeJoin Our Team!As a Return Agent at Europcar's Dublin Airport location, you will be part of a dynamic team that delivers exceptional customer experiences. Your key responsibilities will include providing world-class service to our clients, working collaboratively with colleagues to ensure seamless vehicle returns, and maintaining high standards of vehicle...
-
Airport Transfer Specialist
18 hours ago
Dublin, Dublin City, Ireland Carlton Dublin Airport Full timeSalary and Benefits:The successful candidate will receive a competitive salary, free meals while on duty, uniform, IHF-sponsored Employee Assistance Programme (EAP), free car parking, shuttle to and from Dublin Airport, employee engagement initiatives, training and development opportunities, and health-related benefits after a qualifying period of service.
-
Dublin, Dublin City, Ireland Temple Recruitment Full timeRole: Aer Lingus Customer Service Agent (Fulltime – Fixed Term until Nov 2025) Salary: €16.66 per hour (inclusive of shift allowance) Applications are currently being invited for a number of positions in our Ground Operations Department based at Dublin Airport.These are fixed term contracts, which are available from April 2025.This is a customer facing...
-
Ramp & Baggage Services Agent
3 days ago
Dublin, Dublin City, Ireland Swissport Group Derichebourg Full timeRamp & Baggage Services AgentJOB DESCRIPTIONJob Title: Ramp & Baggage Services AgentSalary: €16.01 per hourLocation: DublinJob Type: Part-Time, PermanentTake Your Career to New Heights with Swissport at Dublin AirportAre you looking for a fast-paced, exciting career in aviation? Join Swissport and be part of the action at Dublin AirportWe're offering a...
-
Luxury Shuttle Service Representative
18 hours ago
Dublin, Dublin City, Ireland Carlton Dublin Airport Full timeCompany Overview:Cambridge House is a luxurious 4-star Hotel offering excellent service to its broad clientele base.We are conveniently located next to Dublin Airport and just five minutes from the M1 and M50. Our experienced team is dedicated to providing top-notch customer care in all aspects of our business.
-
Front Office Manager
2 days ago
Dublin, Dublin City, Ireland Carlton Dublin Airport Full timeCarlton Hotel Dublin AirportTo deliver quality with consistency to all our customersOn Time, First Time, Every TimeCarlton Hotel is a luxury 4-star Hotel with a broad clientele base including business clients and Park-Sleep-Fly travellers. We are conveniently located next to the Airport and just five minutes from the M1 and M50.We are recruiting for a Front...
-
Airport Operations Coordinator
3 days ago
Dublin, Dublin City, Ireland Sky Handling Partner Full timeJob OverviewSky Handling Partner, a leading Ground Services Provider, is seeking a highly motivated Passenger Service Agent to join our team at Dublin Airport. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient processing of passengers and their baggage.The role requires excellent communication skills, both...
-
Guest Services Leader
2 days ago
Dublin, Dublin City, Ireland Carlton Dublin Airport Full time**Join Our Front Office Team at Carlton Hotel Dublin Airport**We are a dynamic and welcoming team, dedicated to providing exceptional customer service to our guests.The Front Office Manager is a key member of our team, responsible for leading our Front Office operations and overseeing the Reception Team.This challenging role involves:Providing excellent...
-
Dublin Airport Manager
4 days ago
Dublin, Dublin City, Ireland Ryanair Full timeAbout this RoleThis exciting opportunity has arisen for an experienced Operations Manager to join our team at Ryanair's Dublin airport base. As a key member of the Ground Ops Team, you will play a critical role in ensuring the smooth operation of our flights and providing exceptional customer service.ResponsibilitiesManage the day-to-day operations of the...
-
Dublin Airport Returns Coordinator
7 days ago
Dublin, Dublin City, Ireland Europcar Full timeWelcome to Europcar!We are looking for a skilled Return Agent to join our team at Dublin Airport. In this role, you will be responsible for providing an exceptional customer experience during the return process, ensuring our vehicles are presented to the highest standards, and maintaining effective communication with our colleagues.Responsibilities:* Deliver...
-
Cargo Warehouse Agent-Dublin Airport
2 days ago
Dublin, Dublin City, Ireland Swissport Full timeOverviewReady for take-off?Join Swissport for an exciting career in aviation.This is a full-time permanent position, paying €16.01 per hour.Working Hours:06:00 AM - 14:00 PM14:00 PM - 22:00 PM5 days out of 7As a Cargo Warehouse Agent, you will:Organize warehouse and storage facilities.Arrange warehouse handling equipment and load/unload air cargo.Maintain...
-
Airport Operations Specialist
5 days ago
Dublin, Dublin City, Ireland Ryanair Full timeWe are looking for a talented and experienced individual to fill the role of Front of House Training Instructor at Ryanair. As a key member of our team, you will be responsible for developing and delivering training programs to our staff and ground handling agents.ResponsibilitiesDesign and deliver training sessions to staff and ground handling agents at...
-
Dublin Airport Ambassador
4 days ago
Dublin, Dublin City, Ireland Lex Consultancy Full timeLanding a job at Dublin Airport is a dream come true for many, and Lex Consultancy is making that dream a reality by hiring an Airport Ambassador to join their team.About the RoleThis is an exciting opportunity for a charismatic and confident individual with a passion for delivering exceptional customer service. As an Airport Ambassador, you will be...
-
Guest Services Supervisor
5 days ago
Dublin, Dublin City, Ireland Carlton Dublin Airport Full timeJoin Our Team at Carlton Dublin AirportWe are seeking a highly motivated and experienced Front Office Manager to lead our Reception Team and deliver exceptional guest experiences. As a luxury hotel, we pride ourselves on providing outstanding service, comfort, and amenities to our discerning guests.In this critical role, you will oversee the day-to-day...
-
Customer service agent
2 weeks ago
Dublin, Dublin City, Ireland 123ink Full timeCustomer Service Agent (ft, 40.5 hours/week)Are you an experienced Customer Service Agent? Then we're looking for you to join 123ink.ie in our Dublin office.Customer Service is the first point of contact for our clients, who vary from home users all the way to large corporates. This role is Monday to Friday evening hours, the times are 11am to 8pm Monday to...
-
Shuttle Bus Driver
22 hours ago
Dublin, Dublin City, Ireland Carlton Dublin Airport Full timeCarlton Hotel Dublin AirportTo deliver quality with consistency to all our customersOn Time, First Time, Every TimeCarlton Hotel is a luxury 4-star Hotel with a broad clientele base including business clients and Park-Sleep-Fly travellers. We are conveniently located next to the Airport and just five minutes from the M1 and M50.We are currently recruiting...
-
Customer Experience Supervisor
52 minutes ago
Dublin, Dublin City, Ireland Maldron Hotel Dublin Airport Full timeMaldron Hotel Dublin Airport is committed to delivering exceptional customer experiences. We are seeking a highly skilled Customer Experience Supervisor to join our Management team.In this role, you will be responsible for overseeing the day-to-day operations of our Restaurant and Bar, ensuring that our guests receive exceptional service and that all...
-
Airport Training Specialist
3 days ago
Dublin, Dublin City, Ireland Skyhandlingpartner Full timeAbout the RoleThe successful candidate will play a vital role in shaping and developing our ramp operations team at Dublin Airport. This dynamic and hands-on role requires someone who can deliver high-quality training programs, work closely with management, and continuously enhance our training standards.As a Ramp Agent Trainer, your primary responsibility...